Authentication Issue: My Customer Can't Create A Account.

[riras]

 

Hello, My customers can't create a account. That is the error.

Can anyone help me?

I am with the 1.6.1.4 version.

BTW: customers already with a account can log in.

 

Shop: rirasplush.com

Edited March 8, 2016 by riras (see edit history)

[tdr170]

Try turning on error reporting and then post the results, With FTP go to config folder and edit the defines.inc.php and change as below.

 

Change this:

/* Debug only */

define('_PS_MODE_DEV_', false);

 

 

To this:

/* Debug only */

define('_PS_MODE_DEV_', true);

 

Now try to create an account and see if an error is displayed, will be different then above pic you posted, then post the results.

[El Patron]

I was able to create an account, sign out and sign back in,  this on chrome.

 

follow tdr170's advice on turning on errors and reproduce.

[tdr170]

I was able to create an account, sign out and sign back in,  this on chrome.

 

follow tdr170's advice on turning on errors and reproduce.

 

So was I.

[riras]

Another clue.

 

The error only happens in BR translation.

 

That why you both manage to sign in.

 

Any ideas?

 

BTW.: I did the change " true" and to me it is still showing the same error. no others information.

Edited March 9, 2016 by riras (see edit history)

[vekia]

i received your emai about this topic, so here you can find my answer

 

you translated some part of shop (front office, modules) manually, i mean - you probably opened file br.php in some simple text editor like windows notepad - then applied changes and then uploaded file to host.

 

if you applied translations in that way - simple text editor saved this file as UTF-8 with BOM (bom is a charcode at the begining of the file)

and it appears like this red dot here:

 

 

you have to re-open file and save it as a UTF-8 without BOM in some php editor, like free notepad++

Edited March 9, 2016 by vekia (see edit history)

[riras]

Ok. I will try. thanks a lot.