dilshod Posted February 27, 2016 Share Posted February 27, 2016 Hi Prestashop new users like me and Professionals. I have installed new theme of Leo theme (Leo moonsun) installation was successful but i have one issue. The product images are not showing all, is there any way to fix this issue please ? I am attaching the screen shot, please help.. Thank you regards Dilshod Link to comment Share on other sites More sharing options...
catalin.scaesteanu Posted February 27, 2016 Share Posted February 27, 2016 Hi, did you regenerate the thumbnails after you installed the new theme? To do this go to BO > Preferences > Images and at the bottom click "Regenerate thumbnails" button. Link to comment Share on other sites More sharing options...
dilshod Posted February 27, 2016 Author Share Posted February 27, 2016 Hi Catalin, thank you for reply. Yes understood but should i need click yes on "Erase previous images" before regenerating it or no? Thank you Regards Dilshod Link to comment Share on other sites More sharing options...
catalin.scaesteanu Posted February 27, 2016 Share Posted February 27, 2016 Hi Catalin, thank you for reply. Yes understood but should i need click yes on "Erase previous images" before regenerating it or no? Thank you Regards Dilshod Hey, generally it's safe to delete previous images so I would erase them. Basically themes may use other images sizes than the default PrestaShop theme for products depending on the page they are displayed (product page, home page, category page etc). Link to comment Share on other sites More sharing options...
dilshod Posted February 27, 2016 Author Share Posted February 27, 2016 Hi, i did it but in the end i got an error Page not found. and it didnt fix it. May be there is something with some Code? Thank you Regards Dilshod Link to comment Share on other sites More sharing options...
catalin.scaesteanu Posted February 28, 2016 Share Posted February 28, 2016 Where do you get "page not found" error? When you go to a product page or for the images? Can you send me a link to your store so I can have a look? Link to comment Share on other sites More sharing options...
dilshod Posted February 29, 2016 Author Share Posted February 29, 2016 Hi, as you said i was regenerating thumbnails, and all of a sudden i got Page not Found screen Thank you, Regards Dilshod Link to comment Share on other sites More sharing options...
mazzie71 Posted March 3, 2016 Share Posted March 3, 2016 Hi, If anyone can help please. I'm having the same issue. The same theme (Leo) I re-generated the thumbnails. Deleted old photos and uplodaded new photos, regenerated images again but still no photos is showing in the product list. Here is my link www.jaleria.com I haven't updated my website yet until the product images are showing. Please help, any ideas is much appreciated. Thanks. Link to comment Share on other sites More sharing options...
dilshod Posted March 4, 2016 Author Share Posted March 4, 2016 Hi Mazzie71, have you found any solution for it? If i fix i will let you know, you too let me know Link to comment Share on other sites More sharing options...
dilshod Posted March 4, 2016 Author Share Posted March 4, 2016 Hi Mazzie71, have you found any solution for it? If i fix i will let you know, you too let me know But there is a code which i have found Configure Leo Custom Ajax but i dont know where to insert it, i am attaching screenshot: Link to comment Share on other sites More sharing options...
mazzie71 Posted March 4, 2016 Share Posted March 4, 2016 Thank you for that information dilshod. I tried to contact my web host provider as they are always helpful, they advised me it has to do with "scripting" and to best contact vendor of my theme. It seems though that this forum is not very helpful at all. I'm very novice at web development but I saved that screen shot. Thank you. I found a link which I'm currently tryiing to work with. Try see if you can fix it before me, then let me know. http://www.templatemonster.com/help/prestashop-1-6-x-how-to-fix-missing-product-images-issue.html#gref If you can follow that, can you let me know pls. Link to comment Share on other sites More sharing options...
dilshod Posted March 4, 2016 Author Share Posted March 4, 2016 Hi mazzie71, i am still searching for solution. The link you share it here is not solution for my problem. If you find anything let me know Thank you Regards Dilshod Link to comment Share on other sites More sharing options...
mazzie71 Posted March 5, 2016 Share Posted March 5, 2016 Hi Dilshod, I used all the links I can possibly find in google. Although more helpful than this forum, it's very difficult to find a fix. I gave up. I have installed Agoda cart and it's so breezy to use. Very user friendly and configuring everything is very easy. Good luck. I hope you will find a solution. Link to comment Share on other sites More sharing options...
dilshod Posted March 5, 2016 Author Share Posted March 5, 2016 Thank you!!! Link to comment Share on other sites More sharing options...
dilshod Posted March 12, 2016 Author Share Posted March 12, 2016 Hi, is there anybody please? The issue has not solved yet. Leo Moonsun Theme Thank you Regards Link to comment Share on other sites More sharing options...
brugmany Posted March 12, 2016 Share Posted March 12, 2016 Hi there, A year ago I had the same problem, but I was able to fix it with these steps while its was for upgrading this lik my project was a fresh install. http://www.templatemonster.com/help/prestashop-1-6-x-how-to-fix-missing-product-images-issue.html, I hope you can fix it Link to comment Share on other sites More sharing options...
dilshod Posted March 15, 2016 Author Share Posted March 15, 2016 Hi Brugmany, first of all thank you for your suggestion. But the thing is, i have totally different problem which is on the screen shot. I want my product image thumbnails show more than 3, i will attach again the screen shot, have a look at it if you dont mind please: Thank you Regards Dilshod Link to comment Share on other sites More sharing options...
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