LesiaRS Posted February 24, 2016 Share Posted February 24, 2016 Hi, when I use an icon "Insert/edit video" I get "The description field (English (English)) is invalid" error. Please let me know how can I fix it? Link to comment Share on other sites More sharing options...
SupportPS Posted February 24, 2016 Share Posted February 24, 2016 Hello. Go to preferences->general and turn "Allow iframes on HTML fields" to "Yes" Link to comment Share on other sites More sharing options...
tuk66 Posted February 24, 2016 Share Posted February 24, 2016 Can you post an image? Link to comment Share on other sites More sharing options...
LesiaRS Posted February 25, 2016 Author Share Posted February 25, 2016 Thank you! Please also let me know how to turn off everything in the footer. Thanks in advance. Link to comment Share on other sites More sharing options...
SupportPS Posted February 25, 2016 Share Posted February 25, 2016 Go to modules and turn off all footers modules. lets see https://www.prestashop.com/blog/en/prestashop-modules-customizing-look-homepage/ Link to comment Share on other sites More sharing options...
LesiaRS Posted March 1, 2016 Author Share Posted March 1, 2016 Go to modules and turn off all footers modules. lets see https://www.prestashop.com/blog/en/prestashop-modules-customizing-look-homepage/ Thank you very much! Also please suggest how can I turn off subcategories from the menu. And why thumbnails of my subcategories don't appeare in main categories? Thanks in advance. Link to comment Share on other sites More sharing options...
SupportPS Posted March 1, 2016 Share Posted March 1, 2016 in module top horizontal menu and add static links. thumbnails must to be displayed. write a link to your site. Link to comment Share on other sites More sharing options...
LesiaRS Posted March 4, 2016 Author Share Posted March 4, 2016 in module top horizontal menu and add static links. thumbnails must to be displayed. write a link to your site. Thank you! Today I have a problem accessing my shop. I'm getting an error "ERR_TOO_MANY_REDIRECTS". Please take a look http://risingstarstalents.pswebshop.com/. Backoffice works just fine. Please help me. Link to comment Share on other sites More sharing options...
SupportPS Posted March 5, 2016 Share Posted March 5, 2016 Write your settings in preferences->seo and urls Link to comment Share on other sites More sharing options...
tuk66 Posted March 6, 2016 Share Posted March 6, 2016 Are you using a SEO module? Link to comment Share on other sites More sharing options...
LesiaRS Posted March 9, 2016 Author Share Posted March 9, 2016 Write your settings in preferences->seo and urls By default it was: 302. I changed it to "no redirection" and it works. However it says that I will have problems with dublicated content. Link to comment Share on other sites More sharing options...
LesiaRS Posted April 12, 2016 Author Share Posted April 12, 2016 in module top horizontal menu and add static links. thumbnails must to be displayed. write a link to your site. Hello, thank you, could you suggest how can I turn off the "our stores" block and how I can turn off the key "sign in" from contact block? Thank you in advance Link to comment Share on other sites More sharing options...
SupportPS Posted April 12, 2016 Share Posted April 12, 2016 Hello. Go to modules->positions, displayleftcolumn section and remove "store locator block" module in displaynav remove "User info block" Link to comment Share on other sites More sharing options...
LesiaRS Posted April 13, 2016 Author Share Posted April 13, 2016 Hello. Go to modules->positions, displayleftcolumn section and remove "store locator block" module in displaynav remove "User info block" Thank you very much! Also I have a problem with "contact us" form. I entered my e-mail adress under customers - contacts. When I send a test message, I don't receive it. But it listed in Customer Service. Please, help. Link to comment Share on other sites More sharing options...
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