ccw0103 Posted February 22, 2016 Share Posted February 22, 2016 Hello, I understand that Prestashop will split the orders in two if two different warehouse is used for an order, this is good for admin but somewhat confusing for customer, is there any way to disable this? 1 Link to comment Share on other sites More sharing options...
dvir Posted February 22, 2016 Share Posted February 22, 2016 (edited) the problem is the shipment - 2 different shipment - this is the reason why the order is splitting Edited February 22, 2016 by dvir (see edit history) Link to comment Share on other sites More sharing options...
ccw0103 Posted February 24, 2016 Author Share Posted February 24, 2016 what do u mean by two shipments? two carriers? Link to comment Share on other sites More sharing options...
SilverNodashi Posted April 12, 2016 Share Posted April 12, 2016 Is there ANY way to disable this feature? Orders are randomly split, even with 1 warehouse - and all the products are assigned to the same warehouse. "Delayed Shipping" is disabled as well. Link to comment Share on other sites More sharing options...
jonwreck Posted July 21, 2016 Share Posted July 21, 2016 Any update ? I have also 2 carriers and now my order are split In checkout shipping cost is summary from two carriers, but after that prestashop create 2 orders, each one with own carrier how to disable spliting orders by prestashop ? Link to comment Share on other sites More sharing options...
Knowband Plugins Posted July 22, 2016 Share Posted July 22, 2016 Order Splitting can occurs shipping wise, manufacturer wise and warehouse wise. Prestashop doesn't have an option to disable this splitting and there is no easy way to disable this feature. Link to comment Share on other sites More sharing options...
jonwreck Posted July 22, 2016 Share Posted July 22, 2016 (edited) Thank you for update ps. so maybe there is another way to set it ? 2 carriers with different cost 2 products each product have own carrier, if someone order both products then of course shipping costs add up maybe someone have or see module for that ? maybe something like that: we created 3 carriers, 2 are link to products but third one show only when someone order both product ? then order will not be split Edited July 22, 2016 by jonwreck (see edit history) Link to comment Share on other sites More sharing options...
Tung at RockPOS.com Posted October 14, 2016 Share Posted October 14, 2016 It seems this is out of date. For people who are still in trouble, read more at: https://www.prestashop.com/forums/topic/553308-order-split-herere-the-reasons/ Hope that helps! 1 Link to comment Share on other sites More sharing options...
Shinedown Posted May 18, 2020 Share Posted May 18, 2020 (edited) On 4/12/2016 at 6:09 PM, SilverNodashi said: Is there ANY way to disable this feature? Orders are randomly split, even with 1 warehouse - and all the products are assigned to the same warehouse. "Delayed Shipping" is disabled as well. They're not "randomly" split. Splitting of an order occurs when there are two or more products with different carriers associated to the products. Happens in all versions up to Prestashop 1.7.6.4. Edited May 18, 2020 by Shinedown Addition of info (see edit history) Link to comment Share on other sites More sharing options...
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