Kajmer Posted February 18, 2016 Share Posted February 18, 2016 I just installed the live chat module from live engage. I need to copy and paste the code i was provided to the beginning of <body> tag in order to have liveEngage tag. I need some help to solve this issue please Link to comment Share on other sites More sharing options...
bellini13 Posted February 19, 2016 Share Posted February 19, 2016 you will need to locate the file named header.tpl in your theme. if you are using the default bootstrap theme, then the locate is \themes\default-bootstrap\header.tpl Inside that file search for body and then place your code after that Link to comment Share on other sites More sharing options...
Kajmer Posted February 19, 2016 Author Share Posted February 19, 2016 Thanks I was able to locate the file and open it up to edit it. I have a code to paste as high up in the <head> element as possible, like right underneath it, however the first <body> i see, it is a long code I am not sure if i need to paste the code after everything. The code that i need to paste is for live chat purpose. I was provided with this code by liveengage but i am not sure where to paste it exactly Link to comment Share on other sites More sharing options...
bellini13 Posted February 19, 2016 Share Posted February 19, 2016 I certainly cannot guess at the code they provided to you, or were they instructed you to place it. Link to comment Share on other sites More sharing options...
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