stoosh Posted February 16, 2016 Share Posted February 16, 2016 Hello I have paypal configured but when I try checking out I get the following error at the payment.php point http://www.websitename.com>modules>paypal>express_checkout>payment.php ----------------------------------------------- Home> Your shopping cart > PayPalError occurred:Please try to contact the merchant: 1. PayPal response: 2. -> ----------------------------------------------- The PrestaShop version: 1.5.6.0 Can anyone tell me what the problem is and how I can correct it. Thanks Link to comment Share on other sites More sharing options...
stoosh Posted March 18, 2016 Author Share Posted March 18, 2016 Can anyone help with this issue please... I'm begging here. Link to comment Share on other sites More sharing options...
tdr170 Posted March 20, 2016 Share Posted March 20, 2016 Check your credentials, are they set correctly with no spaces before or after. Make sure if the credentials are set correctly that you have the correct mode enabled live or test. If this does not seem to be the issue uninstall and reinstall and try again. What version of Prestashop and module. Link to comment Share on other sites More sharing options...
stoosh Posted March 20, 2016 Author Share Posted March 20, 2016 (edited) Thank you so much Ambassador, I'm really greatful for your help, I hope I can resolve this issue. So far still not working. Question: Does Paypal still require you to confirm your email address? Mode is set to "Live" Prestashop version is 1.5.6.0 Paypal version is 3.6.1 I really hope that you can help, I'm keeping my fingers crossed. Thanks Edited March 20, 2016 by stoosh (see edit history) Link to comment Share on other sites More sharing options...
tdr170 Posted March 21, 2016 Share Posted March 21, 2016 You most likely need to upgrade the module as PayPal upgraded its API and I belive the version you are on does not support the new TLS security PayPal now requires. The current version is 3.10.2 Link to comment Share on other sites More sharing options...
lororey Posted March 24, 2016 Share Posted March 24, 2016 Hello! I would Like to ask this: Why can anyone still know how to solve the issue of Order Confirmation in Back Office not being created or does not Show after paypal payment is accepted? how to solve this in latest prestashop 1.6.1.4 & PayPal USA, Canada v1.3.9 - by PrestaShop module. Thanks anyone/you in advance!. Link to comment Share on other sites More sharing options...
tdr170 Posted March 25, 2016 Share Posted March 25, 2016 Hello! I would Like to ask this: Why can anyone still know how to solve the issue of Order Confirmation in Back Office not being created or does not Show after paypal payment is accepted? how to solve this in latest prestashop 1.6.1.4 & PayPal USA, Canada [/size]v1.3.9 - by PrestaShop module. Thanks anyone/you in advance!. Try the fix I posted here, post #40. https://www.prestashop.com/forums/topic/419632-paypal-no-order-in-bo-temp-fix-16/page-2 Link to comment Share on other sites More sharing options...
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