Technical Error: Unable To Load Form. Details: Error Thrown: [Object Object] Text Status: Parsererr

[outsdr]

Hello,

 

I get this message when customer what to create an account:

 

TECHNICAL ERROR: unable to load form.

 

Details:

Error thrown: [object Object]

Text status: parsererror

 

Link: eva-s.eu/de/authentication?back=my-account

 

There is any solution to fix this?

[tuk66]

Dieses Problem kommt von einem modulebazaar.com Modul:

This problem comes from a modulebazaar.com module:

 

Es wurde bereits ein Konto mit dieser E-Mail registriert. Geben Sie bitte Ihr Passwort ein oder fordern Sie ein neues an.

[outsdr]

Dieses Problem kommt von einem modulebazaar.com Modul:

This problem comes from a modulebazaar.com module:

 

Es wurde bereits ein Konto mit dieser E-Mail registriert. Geben Sie bitte Ihr Passwort ein oder fordern Sie ein neues an.

How do you know that is a problem with a module from modulebazaar ? 

[tuk66]

In the browser console when seeing your shop.

[DeBentz]

Have you already fixed the issue?

 

I have the same issue, but only for some customers. I tried several browser and just dont get the bug myself. But the customers report it to me...

 

http://www.freakycarpbaits.de/shop/authentifizierung?back=my-account

 

Can anyone help me with it? 

Edited February 22, 2016 by DeBentz (see edit history)

[outsdr]

Have you already fixed the issue?

 

I have the same issue, but only for some customers. I tried several browser and just dont get the bug myself. But the customers report it to me...

 

http://www.freakycarpbaits.de/shop/authentifizierung?back=my-account

 

Can anyone help me with it? 

Yes I fixed it, problem was this module PrestaShop Order Management Module

 

They had insert this code in header:

{

echo '<div style="display:none"><a href="http://www.modulebazaar.com/en/modules/prestashop.html">PrestaShop Modules</a></div>';

}

 

After removing, problem solved.

 

P.S. Thanks tuk66

Edited February 22, 2016 by outsdr (see edit history)

[DeBentz]

Mh, 

since i have not installed this module, this cant cause my issue.

But thank you for your reply.

Edited February 22, 2016 by DeBentz (see edit history)

[AmirRzd]

I had a similar problem while creating an account. Here is the solution that worked for me:

 

I use PrestaShop 1.6.1.5

 

There was a problem with a translation file withing the theme. 

 

I had used Notepad to change the translations directly from file and it was the source of the problem. Notepad changes the file format and add some stuff at the beginning of the file (which is invisible to us) and it made a "Warning" on admin, It was a blog module, totally unrelated with authentication. I did not think it would be the cause of this problem.

 

Fortunately I had a backup of that file. I replaced it and everything works now.

 

Try not to edit translation files directly, at least not with Notepad. Using Notepad++ or Cpanel/DirectAdmin editor would be a better alternative if not from Localization menu.

Edited May 18, 2017 by AmirRzd (see edit history)