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Product Screen goes blank after image upload


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I installed Prestashop without problems, however when I add a new product and add an image the screen goes blank, with only the headers displayed. When I go to catalog and select to edit the product I have included the title of the image is displayed, however the image itself is not, nor does it show up within the product in front end.

Image is 1.5 MB, so under the 2.0 limit. I also have GD Library enabled.

Any suggestions?

Thanks!

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please enable error reports in the config.inc.php
@ini_set('display_errors', 'on');

then post your error message here ;)


OK, I did that. Now where do I see the error dialog? I tried uploading an image with the same effect, yet with no error message on the screen.

Sorry for the noob question, hoping for help. Thanks!
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  • 1 year later...
  • 3 months later...
I have exactly the same problem and still haven't been able to resolve it.

Can anyone help me please ?


by default any uploaded by PHP file goes to the WINDOWS\TEMP folder. if anonymous web user (IUSR_[server name] user ) does not have permissions to write to this folder, the product image upload failed. You should grant write and read permissions on the WINDOWS\TEMP folder for the anonymous web user. In case if it is impossible or you don't want to give this permission, you can specify another folder in the directive upload_tmp_dir of php.ini
Something like this: upload_tmp_dir = "C:\inetpub\wwwroot\prestashop\img\tmp"
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