Index.html Not Working With Prestashop

[PietroPaoloVirdis]

I have done plenty of customizing in a theme and my site was up and working a while back so everything was verified to work perfectly. Long story short, I had to install Prestashop again and upload the same edited files once again but it doesn't work now.

At lucabrasico.com

 

I have an index.html as landing page which is placed in folder public_html

If I keep the index.php in the public_html folder I get an ERR_TOO_MANY_REDIRECTS

If I delete the index.php I do get to my landing page/first page but nothing I do in the backoffice shows in the front.

 

My .htaccess which is in public_html/themes looks like this

"RewriteEngine on

 

 

#Domain: lucabrasico.com

RewriteRule . - [E=REWRITEBASE:/]

RewriteRule ^api$ api/ [L]

 

RewriteRule ^api/(.*)$ %{ENV:REWRITEBASE}webservice/dispatcher.php?url=$1 [QSA,L]

 

# Images

RewriteRule ^([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$1$2$3.jpg [L]

RewriteRule ^([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$2/$1$2$3$4.jpg [L]

RewriteRule ^([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$2/$3/$1$2$3$4$5.jpg [L]

RewriteRule ^([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$2/$3/$4/$1$2$3$4$5$6.jpg [L]

RewriteRule ^([0-9])([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$2/$3/$4/$5/$1$2$3$4$5$6$7.jpg [L]

RewriteRule ^([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$2/$3/$4/$5/$6/$1$2$3$4$5$6$7$8.jpg [L]

RewriteRule ^([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$2/$3/$4/$5/$6/$7/$1$2$3$4$5$6$7$8$9.jpg [L]

RewriteRule ^([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$2/$3/$4/$5/$6/$7/$8/$1$2$3$4$5$6$7$8$9$10.jpg [L]

RewriteRule ^c/([0-9]+)(\-[\.*_a-zA-Z0-9-]*)(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/c/$1$2$3.jpg [L]

RewriteRule ^c/([a-zA-Z_-]+)(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/c/$1$2.jpg [L]

# AlphaImageLoader for IE and fancybox

RewriteRule ^images_ie/?([^/]+)\.(jpe?g|png|gif)$ js/jquery/plugins/fancybox/images/$1.$2 [L]

 

# Dispatcher

RewriteCond %{REQUEST_FILENAME} -s [OR]

RewriteCond %{REQUEST_FILENAME} -l [OR]

RewriteCond %{REQUEST_FILENAME} -d

RewriteRule ^.*$ - [NC,L]

RewriteRule ^.*$ %{ENV:REWRITEBASE}index.php [NC,L]

</IfModule>

 

AddType application/vnd.ms-fontobject .eot

AddType font/ttf .ttf

AddType font/otf .otf

AddType application/x-font-woff .woff

<IfModule mod_headers.c>

<FilesMatch "\.(ttf|ttc|otf|eot|woff|svg)$">

Header add Access-Control-Allow-Origin "*"

</FilesMatch>

</IfModule>

 

#If rewrite mod isn't enabled

ErrorDocument 404 /index.php?controller=404"

 

What have I messed up?
I'd be happy to provide more info obviously

 

 

[yaniv14]

The htaccess file that set the tone is the one in the root folder (public_html), not inside themes folder.

Try to rename the .htaccess to .htaccess.bak (or delete it) and then try regenerate it from BO

[PietroPaoloVirdis]

My bad. The .htaccess above is in public_html and nowhere else. Is the file ok as is? 

[tdr170]

Edit

Edited February 9, 2016 by tdr170 (see edit history)

[yaniv14]

Your htaccess looks fine but it serves index.php as 1st priority (it if exists) and if not it goes to index.html

 

Try settings different priority.

 

Add to htaccess

 

DirectoryIndex index.html index.php

[PietroPaoloVirdis]

Where do I add this?

 

Right now at the very top it says

Options All -Indexes

DirectoryIndex index.php index.html index.htm

 

Do I changed to?

Options All -Indexes

DirectoryIndex index.html index.php

[yaniv14]

Yes

[PietroPaoloVirdis]

OK, that works. I still don't get any shop up. Not a hint of one in the front office.

I kept a back up of the files and ones I re-installed I uploaded through FTP. Have I placed them incorrectly, or is my index.html incomplete?

 

What info can I put up here/screenshot for someone to get an idea?

[yaniv14]

How do you try to access your store front end?

Turn on debug and look for errors.

[PietroPaoloVirdis]

I am wondering whether I should not do this from scratch. Ignore previous custom work/files and just get it going as a standard installation so have temporarily removed that, including index.html. I have removed .htaccess and regenerated to a fresh copy.
 

It seems not even the standard version will work. I have installed and use a free theme (Leo T-shirt) which I know is clean.

In Configuration info it says 

• Some PrestaShop files are missing from your server.
  (/css/index.php)

 In list of missing files:

Missing files (4)

• README.md
• css/.htaccess
• css/index.php
• css/retro-compat.css.php

I've turned on debugging in config.inc.php but will need a few minutes to read up on where to go from there.

[PietroPaoloVirdis]

How do you try to access your store front end?

Turn on debug and look for errors.

Either by entering the webpage, www.lucabrasico.com

Or through "My Shop" through BO.

Both give same error, "ERR_TOO_MANY_REDIRECTS"

Keep in mind I have temporarily removed index.html and use an .htaccess looking like this:

# ~~start~~ Do not remove this comment, Prestashop will keep automatically the code outside this comment when .htaccess will be generated again

# .htaccess automaticaly generated by PrestaShop e-commerce open-source solution

# http://www.prestashop.com - http://www.prestashop.com/forums

 

<IfModule mod_rewrite.c>

<IfModule mod_env.c>

SetEnv HTTP_MOD_REWRITE On

</IfModule>

 

RewriteEngine on

 

 

#Domain: lucabrasico.com

RewriteRule . - [E=REWRITEBASE:/]

RewriteRule ^api$ api/ [L]

 

RewriteRule ^api/(.*)$ %{ENV:REWRITEBASE}webservice/dispatcher.php?url=$1 [QSA,L]

 

# Images

RewriteRule ^([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$1$2$3.jpg [L]

RewriteRule ^([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$2/$1$2$3$4.jpg [L]

RewriteRule ^([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$2/$3/$1$2$3$4$5.jpg [L]

RewriteRule ^([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$2/$3/$4/$1$2$3$4$5$6.jpg [L]

RewriteRule ^([0-9])([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$2/$3/$4/$5/$1$2$3$4$5$6$7.jpg [L]

RewriteRule ^([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$2/$3/$4/$5/$6/$1$2$3$4$5$6$7$8.jpg [L]

RewriteRule ^([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$2/$3/$4/$5/$6/$7/$1$2$3$4$5$6$7$8$9.jpg [L]

RewriteRule ^([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$2/$3/$4/$5/$6/$7/$8/$1$2$3$4$5$6$7$8$9$10.jpg [L]

RewriteRule ^c/([0-9]+)(\-[\.*_a-zA-Z0-9-]*)(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/c/$1$2$3.jpg [L]

RewriteRule ^c/([a-zA-Z_-]+)(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/c/$1$2.jpg [L]

# AlphaImageLoader for IE and fancybox

RewriteRule ^images_ie/?([^/]+)\.(jpe?g|png|gif)$ js/jquery/plugins/fancybox/images/$1.$2 [L]

 

# Dispatcher

RewriteCond %{REQUEST_FILENAME} -s [OR]

RewriteCond %{REQUEST_FILENAME} -l [OR]

RewriteCond %{REQUEST_FILENAME} -d

RewriteRule ^.*$ - [NC,L]

RewriteRule ^.*$ %{ENV:REWRITEBASE}index.php [NC,L]

</IfModule>

 

AddType application/vnd.ms-fontobject .eot

AddType font/ttf .ttf

AddType font/otf .otf

AddType application/x-font-woff .woff

<IfModule mod_headers.c>

<FilesMatch "\.(ttf|ttc|otf|eot|woff|svg)$">

Header add Access-Control-Allow-Origin "*"

</FilesMatch>

</IfModule>

 

#If rewrite mod isn't enabled

ErrorDocument 404 /index.php?controller=404

[PietroPaoloVirdis]

This is what it looks like in my FTP if it helps

 

 

[yaniv14]

You need to turn it from defines.inc.php not config.

look for:

/* Debug only */

if (!defined('_PS_MODE_DEV_')) {

define('_PS_MODE_DEV_', false);

} 

 

 

and change to:

/* Debug only */

if (!defined('_PS_MODE_DEV_')) {

define('_PS_MODE_DEV_', true);

} 

 

Also disable all module override, cache & friendly urls from back office.

And check if you get any error when entering the home page.

[PietroPaoloVirdis]

 

You need to turn it from defines.inc.php not config.

look for:

 

and change to:

Also disable all module override, cache & friendly urls from back office.

And check if you get any error when entering the home page.

 

Done. Same error "ERR_TOO_MANY_REDIRECTS"

[yaniv14]

It's hard to tell whats the problem without having access to your server.

Try check you DB ps_shop_url table and see that it matched your real domain and root folder.

[PietroPaoloVirdis]

What's the best way to simply remove everything Prestashop related and then reinstall it? If that would be a final solution.

[yaniv14]

Maybe you can try do 1 click upgrade from the module because I see that you have version 1.6.1.3 and you are capable of upgrading to 1.6.1.4.

Maybe the upgrade will fix your issues.

This upgrade will keep you DB and all your products.

 

If you already setup your store with categories, products, cms pages and more I don't recommend starting from fresh unless you are capable of making backups and restore them to the new installation.

[PietroPaoloVirdis]

After several tries (it wasn't as easy as to just install module and click run, had to transfer manually through ftp), I have upgraded but the same problem remains.

[PietroPaoloVirdis]

I am installing from beginning instead. Thanks for your time.