saavedrajj Posted January 30, 2016 Share Posted January 30, 2016 Hi there. Prestashop 1.6.1.0 Everytime I try to update an order status I get this error:"An error occurred while changing order status, or we were unable to send an email to the customer."The status is changed but the email is not sent to the buyer.Any ideas on what's happening?Cheers Link to comment Share on other sites More sharing options...
saavedrajj Posted January 30, 2016 Author Share Posted January 30, 2016 (edited) Solution: PHP mail() function is not enabled. Edited January 30, 2016 by saavedrajj (see edit history) Link to comment Share on other sites More sharing options...
andriesetio Posted February 15, 2016 Share Posted February 15, 2016 I have the same problem too.. If PHP mail() function is not enabled, so we cannot sent email update order status to customer. I have tried send email by setting my mail server, but still error.. Have any idea for this error? Thanks before Link to comment Share on other sites More sharing options...
verano Posted April 25, 2016 Share Posted April 25, 2016 I have the same problem. Pl. help me Link to comment Share on other sites More sharing options...
Sigmardin Posted July 4, 2017 Share Posted July 4, 2017 Go to Advanced Parameters>E-mail Scroll down almost to the bottom of the screen and check the box that says Use PHP's mail() function (recommended; works in most cases) 1 Link to comment Share on other sites More sharing options...
militaryamy Posted November 18, 2019 Share Posted November 18, 2019 Thank you so much @Sigmardin This worked perfectly x Finally someone who can help me without needing understanding of the coding Thank you so much Link to comment Share on other sites More sharing options...
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