Only Store Information Displaying After Login From Front Office/website

[kavin]

Hi All, 

 

Not sure, if posting this to correct forum, but I am facing a peculiar issue

 

I am using 1.6.1.4 version, it was working perfectly until now, but all of the sudden, while login from website, all web pages started coming with STORE INFORMATION only. I have done the following things to troubleshoot:

 

1. Disabled Contact Block

2. Re-initialized the module position using mySQL scripts for ps_hook_module

3. Enable / Disable modules

 

my website is : http://www.sareemandi.com

 

Could not get the resolution so far. Please help !

[tdr170]

It seems as though My Account page is not loading resulting in the store information being shown when log in as customer.

Turn on error reporting in defines.inc.php, you will find this in the config folder in the root of you shop, change the false to true as below.

When done post the error here or it may give you an idea what is wrong my guess is someone edited a file and removed a tag they should not have.

 

 

/* Debug only */

if (!defined('_PS_MODE_DEV_')) {

define('_PS_MODE_DEV_', true);

 

 

 

 Failed to load resource: the server responded with a status of 500 (Internal Server Error)               http://sareemandi.com/my-account

 

 

Do you have SSL enabled, check you domain names in Preferences, SEO & URLs as these pages should be under SSL.

 

Regenerate you .htaccess file, same page as above turn off Friendly URLs and save turn back one and save.

Edited January 27, 2016 by tdr170 (see edit history)

[kavin]

Thanks tdr170 for the help ! Much appreciated !

 

I found the error and corrected it ! It was related to permission issue on some files was blocked.