j.k.r Posted January 27, 2016 Share Posted January 27, 2016 We're using the authorizeaim module to process credit card payments. We've had a couple instances where we see a transaction in our authorize.net account, but the order does not appear in the back office, while other orders show up just fine. I saw some other posts related to this, but none seemed to describe our situation exactly. Link to comment Share on other sites More sharing options...
j.k.r Posted January 27, 2016 Author Share Posted January 27, 2016 In our case, it turned out to be a problem with the carrier. Once we fixed the carrier, the orders were created in the back office. Link to comment Share on other sites More sharing options...
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