bbarer Posted January 26, 2016 Share Posted January 26, 2016 I cannot save a product, when I hit the save button the icon spins for a second or two then it goes back to all fields being blank like I never created a product....Help!!!!! Link to comment Share on other sites More sharing options...
BrainSuperGlue Posted April 11, 2016 Share Posted April 11, 2016 BUMP Have the same issue when I try and save a product using a non admin user. Did you get a fix? Thanks BSG Link to comment Share on other sites More sharing options...
mgpshop Posted April 13, 2016 Share Posted April 13, 2016 Hey I have same issue! Is this a known bug? Are there any fix for this? Thanks Jack Link to comment Share on other sites More sharing options...
El Patron Posted April 13, 2016 Share Posted April 13, 2016 Hey I have same issue! Is this a known bug? Are there any fix for this? Thanks Jack enable prestashop debug mode (search if you do not know how) and also check your domains php error log via hosting as not all error types are allowed on screen, i.e. mod_security Link to comment Share on other sites More sharing options...
cefni gsd rescue Posted October 24, 2016 Share Posted October 24, 2016 was there any resolution to this guys? I have just set up a new shop and majority of the time after 6-10 times of hitting save it will then save - but no guaranteed promises, it will return back to the top and most fields are blank and having to re-start again, so annoying and frustrating.. thanks Link to comment Share on other sites More sharing options...
Antoine F Posted October 24, 2016 Share Posted October 24, 2016 Hello there, @cefni gsd rescue: Since the latest Chrome update (version 54.0.2840.59) we have problems to save products in the BO (albeit it works sometimes). We tested the issue on several versions and we found the issue happens in Chrome for Windows. The Dev' Team is working on it. For more information about this bug, please check this link.Thank you for your patience, Antoine Link to comment Share on other sites More sharing options...
Captain Weak Beard Posted November 1, 2016 Share Posted November 1, 2016 This has started to happen to me this evening, no problems using Chrome until now, my Chrome version below: Version 54.0.2840.71 m Link to comment Share on other sites More sharing options...
Captain Weak Beard Posted November 1, 2016 Share Posted November 1, 2016 Updated to newest Chrome version but still the same: Version 54.0.2840.87 m Link to comment Share on other sites More sharing options...
Derres Posted November 1, 2016 Share Posted November 1, 2016 Is chrome bug, use firefox. Link to comment Share on other sites More sharing options...
Rhobur Posted November 3, 2016 Share Posted November 3, 2016 see here, https://www.prestashop.com/forums/topic/564155-problems-saving-products/page-2?do=findComment&comment=2434674 Link to comment Share on other sites More sharing options...
Captain Weak Beard Posted November 3, 2016 Share Posted November 3, 2016 I do use Firefox depending on what machine I'm using. However last night Chrome is working again fine. Link to comment Share on other sites More sharing options...
Emma Pollard Posted January 22, 2017 Share Posted January 22, 2017 I had this issue and updated Prestashop, works fine now. Link to comment Share on other sites More sharing options...
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