White Screen Renders Front & Back Office Inaccessible

[meaganh]

Hi,

 

In reactivating a module I was given the white screen of death. As a result, I can't access either front or back office to do any of the diagnostics. Changing to dev mode shows there a problem with override/classes/Dispatcher.php on line 4 .

 

How can I recover my store when I don't have access to any of the content? I've submitted a ticket to the module developer (Pretty URLs) but have heard nothing so far. All of the help I have found talks about steps that require access to the back office to repair.

 

Thank you,

Meagan

[tuk66]

Rename the override/classes/Dispatcher.php file for a while and you will see if it is enough.

[meaganh]

Thanks, tuk66--that did the trick! Best, meagan