Email Not Send Or Receiving To Customers (New Installed Prestashop Version 1.6.1.4)

[rashidpathiyil]

Dear sir,

 

I installed a new PrestaShop version 1.6.1.4 in my new hosting account via Softaculous Auto Installer.

After successful installation, I created Multi Store then added Blocks and Products to the shop.

 

Then i created a New Customer account for me (used my Email ID.)

After successful Sign Up. I am not received any Confirmation Mails to My Email ID.

But i received a a Notification in my PrestaShop Admin panel (Latest Registrations)

 

I send a message from Customer service - Contact us page

I received a Notification in my PrestaShop Admin panel (Latest Messages)

but I am not received any Confirmation Mails to My Email ID.

 

I click in Forgot your password?

Then entered my registered email address, But i am not received any mails to my Gmail Account.

 

 

In Advanced Parameters - Email

 

A test email has been sent to the email address you provided.

 

Use PHP's mail() function (recommended; works in most cases)  - Successful Received Test Mail to My Email ID

 

Set my own SMTP parameters (for advanced users ONLY) - Successful Received Test Mail to My Email ID

 

 

This message may not have been sent by: [email protected]  Learn more  Report phishing

This is a test message. Your server is now configured to send email.

 

After all, PrestaShop I Completely Uninstalled

 

Then Deleted folders and Domain from my Hosting.

 

Now installed again. .But I am still facing this same problem

 

Please help me...

[Milton]

Dear Friend your solution is :

 

 

Edit:

Went to Classes/Mail.php

 

Changed:

$connection->setTimeout(4);

To:

$connection->setTimeout(9);

 

Changed:

$smtp->setTimeout(5);

To:

$smtp->setTimeout(10)

 

 

Greetings from México

[Daresh]

The safest way is to use email account from the same domain as your shop for the contact.

[Board Game Bear]

I too am following this thread as I am having the same issue. I have smpt settings set up. Another interesting thing is that my Paypal payment is configured but not connecting as is all three of the UPS, Fed EX, and USPS shipping modules not connecting. Makes me wonder if all this is connected