White Screen On Csv Import

[rightdrive]

When we click on the CSV Import link in the Advanced Parameter section of the admin, it just goes to a white screen.  Everything else works perfect on our site aside from this issue.  This issue has only been present since we switched  hosts to InMotion.  They have checked everything including php.ini files etc. and cannot find any explanation.

 

Has anyone experienced this issue, or white screens on other areas of the back office?  We have a CSV to upload however this issue is stopping us.  Any suggestions would be great!

 

This is one of the tech support's replies:

 

Thank you for contacting us.

 

I am sorry to learn that you are having issues with your site and a CSV import.

 

Setting up debugging mode for the site I was able to determine the following errors were the issue:

 

Strict Standards: Declaration of Link::getProductLink() should be compatible with LinkCore::getProductLink($product, $alias = NULL, $category = NULL, $ean13 = NULL, $id_lang = NULL, $id_shop = NULL, $ipa = 0, $force_routes = false, $relative_protocol = false, $add_anchor = false) in /home/*******/public_html/prestashop/override/classes/Link.php on line 52

 

Fatal error: Class 'MCached' not found in /home*******/public_html/prestashop/classes/cache/Cache.php on line 131

 

For the Strict Standards error I switched the PHP version to 5.3 that seemed to only change the error at the top to be:

 

Strict Standards: Declaration of Link::getProductLink() should be compatible with that of LinkCore::getProductLink() in /home/****/public_html/prestashop/override/classes/Link.php on line 52

 

 

I disabled the debug mode for you so it does not effect the rest of your site, however these look like issues that may require the reloading of the override classes that were implemented on the site.