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Why Is The 'view Cart' Page & "checkout" Page The Same? How To Fix


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I'm sort of lost by this. Why is it that when you click both view cart and proceed to checkout, both take you to the checkout page? It's sort of pointless to have a view cart option then, no? 

 

How can I make it to where clicking 'view cart' actually takes you to a page that only shows your cart? No checkout steps at the top such as billing and shipping info, nothing... just like other stores. That just says 'your shopping cart' or something with a list of items in your cart to remove/edit/add coupons, etc.?

 

Just think both buttons going to the same page is kind of weird. 

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It looks like the regular checkout page. It's something that's in prestashop by default. I've tried multiple themes, and this isn't exclusive to a certain theme. 

 

what does your checkout page look like?  And what theme are you using?

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I think this is indeed by design. In SEO & URLs you have quick-order which relates to order-opc. Order also goes to quick-order with my settings at least (one page checkout).

 

I would prefer having an immediate price calculation when viewing my cart regardless of how I get there, is that abnormal? Listing selected products without the price calculations would seem weird to some users. Not all people think the same unfortunately. Maybe a visitor says "hey, where are the price calculations and checkout?" when being showed only their selected products.

 

Furthermore, how would your UX be when people arrive on a page without the checkout options? You would have to put in an extra button that says "click here to checkout" or something. An extra click for no reason. This is personal preference.

 

Do you have any examples of shops that do it like you say? i'm always interested to see various approaches to optimize my own shop.

Edited by Guest (see edit history)
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Maybe it's an American vs. Non-american thing? You can pretty much google any american store and there is always a view cart page separate from checkout. In fact, it's abnormal to not have that which is why I'm confused. But I guess that explains it... Prestashop is not American software by default, so I can't expect them to use American methods by design. 

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Heh, very strange I did 3 tests and they all have the setup you explain.

Or is this the first out of x steps they show? None of the tests showed one-page checkouts.

 

A clever developer should be able to do what you need though.

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What stores did you look at? And are you sure you understand what I'm asking?

 

For example see here. Clicking view bag actually takes you to your shopping cart. This is not a checkout page. You're not being asked to enter any billing info or shown steps in the billing process. 

C1QvMX6.jpg

 

 

Then when you click checkout, you actually go to a separate checkout page. This is when the steps to checkout appear. 

RbQKPDv.jpg

 

 

In Prestashop, clicking view bag/cart and clicking checkout takes you to the exact same page. There is no true default page simply to view the cart. It's merely a checkout page. All clicking 'checkout' does is take you the next step in the checkout process. Which is to sign in or checkout as a guest.

7VjozU0.jpg

Edited by Milliona (see edit history)
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yes, this is how Prestashop works.  And yes, technically it functions as both a shopping cart page and a checkout page.  I really don't see why this is problematic, but really I'm not sure I need to understand.

 

At the end of the day, this is how Prestashop works, and if you do not like it you have options

1) You are free to change how it works

2) You can pay someone to change how it works if you are not technically inclined

3) You can purchase a separate one page checkout module that would drastically change how the checkout experience functions

 

Again, I don't know what problem you are trying to solve, but if the problem comes down to wording, then you can change the wording too.

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The block on the right looks the same.

Suggestion: use the summary page in Prestashop as your "view cart" page: the layout can be changed into how you want it to look.

And then the link to proceed checkout buttons needs to differ from view cart buttons: it needs to go immediately to step 2, the signin.

good luck

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Obviously I know what my options are - being that I clearly asked from the beginning how I could change it. Don't see how any of your responses were helpful - especially this one. And as for you not understanding "the problem", I clearly stated in my original post that this is not the way stores here function and it would confuse my customers. I was trying to see if maybe I missed a setting or something. But thanks anyway I guess. 

 

yes, this is how Prestashop works.  And yes, technically it functions as both a shopping cart page and a checkout page.  I really don't see why this is problematic, but really I'm not sure I need to understand.

 

At the end of the day, this is how Prestashop works, and if you do not like it you have options

1) You are free to change how it works

2) You can pay someone to change how it works if you are not technically inclined

3) You can purchase a separate one page checkout module that would drastically change how the checkout experience functions

 

Again, I don't know what problem you are trying to solve, but if the problem comes down to wording, then you can change the wording too.

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Thank you for the feedback. That sounds like the direction I'm trying to head in. Can you please tell me where I find the summary page to edit? Is it actually a different file than the checkout page? 

 

The block on the right looks the same.

Suggestion: use the summary page in Prestashop as your "view cart" page: the layout can be changed into how you want it to look.

And then the link to proceed checkout buttons needs to differ from view cart buttons: it needs to go immediately to step 2, the signin.

good luck

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