omine Posted January 13, 2016 Share Posted January 13, 2016 (edited) Some times, when i enter on BackOffice login page, the page displays a blank page with this: * @copyright 2007-2011 PrestaShop SA * @version Release: $Revision: 1.4 $ * @license http://opensource.org/licenses/osl-3.0.php Open Software License (OSL 3.0) * International Registered Trademark & Property of PrestaShop SA */ /* Send the proper status code in HTTP headers */ header('HTTP/1.1 404 Not Found'); header('Status: 404 Not Found'); if (in_array(substr($_SERVER['REQUEST_URI'], -3), array('png', 'jpg', 'gif'))) { require_once(dirname(__FILE__).'/config/settings.inc.php'); header('Location: '.__PS_BASE_URI__.'img/404.gif'); exit; } require_once(dirname(__FILE__).'/config/config.inc.php'); ControllerFactory::getController('PageNotFoundController')->run(); Normally, i "solve" by refreshing the browser F5, then, the login page reload and is rendered correctly. Sporadically, while navigating inside BackOffice pages, the same happens and i solve with F5 (refresh). The server is not running any cache system like opcache, memcache or apc. PS 1.6.1.1 OS: Linux CentOS 7 PHP 5.5.28 Cache options: File System (Recompile templates if the files have been updated) Apache/2.2.31 Interesting note, this always happened with PrestaShop on all versions. I'm using PrestaShop since version 4. But i never give importance. But now i would like to know if this is a bug or some misconfiguration. This happens not only on specific environment. Happens on any environment, any version.. Maybe some bug from PrestaShop compile cache system. Edited January 13, 2016 by omine (see edit history) Link to comment Share on other sites More sharing options...
im_presto Posted January 13, 2016 Share Posted January 13, 2016 please check php file, it may have php opening tag issue. Link to comment Share on other sites More sharing options...
omine Posted January 14, 2016 Author Share Posted January 14, 2016 The problem is intermittent. If has an PHP sintax error, the problem should be continuous. Link to comment Share on other sites More sharing options...
tuk66 Posted January 15, 2016 Share Posted January 15, 2016 Check if your server can run PHP. Link to comment Share on other sites More sharing options...
omine Posted January 15, 2016 Author Share Posted January 15, 2016 (edited) Found the the reason!The website is running under cgi mode. The default fcgi timeout was configured to 20 seconds. I just increased the timeout by adding this code on httpd.conf: FcgidIOTimeout 300 Edited February 9, 2016 by omine (see edit history) Link to comment Share on other sites More sharing options...
kirubanidhi Posted November 22, 2016 Share Posted November 22, 2016 Im using pretashop 1.5.6.2 .... While migrating a multistore prestashop to a new domain.The prestashop front-office is working fine but back-office is getting css error. I attached my image link. How to resolve this problem. Link: https://s21.postimg.org/88hjk9m07/prestashop_1_5_back_office.png Link to comment Share on other sites More sharing options...
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