karthiks Posted January 11, 2016 Share Posted January 11, 2016 Hi Team, Product page is becoming unresponsive while trying to save any product information. And it is taking almost 73seconds to save. Unable to add 'Attachments' In product page is not working. After upgrade 1.6.1.1 to 1.6.1.3 I have enabled the debug profile and php error on. No error in back-office. How to solve this issues. On product edit endless "Spinning Save Button" on PS 1.6.1.3 after upgrades the ps version and not updating the features values in back office and unable add the attachment in back-office.PHP version 5.5.29Memory limit 1024MMax execution time 60Please let me know how to solve this issues. Thanks Link to comment Share on other sites More sharing options...
SupportPS Posted January 11, 2016 Share Posted January 11, 2016 Hello.I recommend that you upgrade to version 1.6.1.4It solved a lot of bugs.Then write again. 1 Link to comment Share on other sites More sharing options...
karthiks Posted January 11, 2016 Author Share Posted January 11, 2016 Are you sure ? Shall i proceed to upgrade the 1.6.1.3 to 1.6.1.4 ? Thanks Link to comment Share on other sites More sharing options...
Patrick87 Posted January 11, 2016 Share Posted January 11, 2016 Hello, I have the same problem with 1.6.1.4 when i want to change something under the product. I only have spinning button. And for you? Link to comment Share on other sites More sharing options...
humendra Posted January 13, 2016 Share Posted January 13, 2016 have same issue worried if i should continue with prestashop .. just started .. upgraded to latest version Link to comment Share on other sites More sharing options...
vinefreshtees Posted January 22, 2016 Share Posted January 22, 2016 I just upgraded as well and everything in the back office was working fine until I tried to edit a product. Mine never stop spinning so I can click save. Is there a solution to this? Link to comment Share on other sites More sharing options...
SupportPS Posted January 23, 2016 Share Posted January 23, 2016 Write me pm. Link to comment Share on other sites More sharing options...
vinefreshtees Posted January 23, 2016 Share Posted January 23, 2016 I don't know what exactly was causing my issue, but my 1.6.1.4 save buttons would never stop spinning so saving was not possible at all. I found a few threads and did as suggested. It did nothing. I still could not save anything. I went back in to my back office and clicked Advanced Parameters-->Performance and in the debug section I set both 'disable non prestashop modules' and 'disable all overrides' to NO and it works now. Still a little slower than I would like, but much better than it was in the previous version I had. Hope maybe this will help someone. Link to comment Share on other sites More sharing options...
ctcamp Posted October 11, 2016 Share Posted October 11, 2016 (edited) Hi all i have duplicated a site (www.dealstoday.co.za) from another older site (www.procape.co.za) that has been running for over 2 years now. The Procape site has no problems with the Save Spinning. The new site - Deals Today, has this problem, i have tried all the fixes out there, but still the problem persists.i am truly out of options, i have seen that someone said to delete and recreate the Categories, but i have 1500 products on the site, which means i would have to go through each product and re-categorize them, which is a serious mission. If anybody finds a Solution for this that works, please share it, since i have reinstalled the site, reinstalled the Sql Database, but nothing is changing. i have Prestashop 1.6.1.7 installed. Thank you in advance Edited October 11, 2016 by ctcamp (see edit history) Link to comment Share on other sites More sharing options...
Glamorhair Posted November 9, 2016 Share Posted November 9, 2016 Hi there, I noticed this problem since it was updated from 1.6.1.6 to 1.6.1.7, it started doing this with endless spinning of the save and stay buttons ive installed a test on a brand new server, half way through loading products to 200 items, it started again. this is 1.6.1.8. Ive moved server last week and its also doing it, so i dont think its the host. as before i had 12000 max vat input and still did it my website is www.glamorhair.co.za something is also very wrong with the cashe, it takes forever to load. Link to comment Share on other sites More sharing options...
ctcamp Posted November 9, 2016 Share Posted November 9, 2016 Check out this post:https://www.prestashop.com/forums/topic/300347-cannot-edit-product-save-or-save-and-stay-not-work/page-2 It says to try this:Remove the following lines from the file /adminXXXX/themes/default/template/controllers/products/helpers/form/form.tpl: https://github.com/P...m.tpl#L252-L254 Link to comment Share on other sites More sharing options...
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