_AlexG_ Posted January 9, 2016 Share Posted January 9, 2016 Hi everyone ! A shop I created shows different prices on different screens (PC or smartphone), what's a real problem. In the shop configuration : there is only one currency, and no different prices in different countries. Any idea ? Thank's for the help ! Alex Link to comment Share on other sites More sharing options...
tuk66 Posted January 20, 2016 Share Posted January 20, 2016 What URL to test? Link to comment Share on other sites More sharing options...
_AlexG_ Posted January 20, 2016 Author Share Posted January 20, 2016 What URL to test? Thank's for your help. Here is the website. Link to comment Share on other sites More sharing options...
tuk66 Posted January 20, 2016 Share Posted January 20, 2016 I can't believe it! http://www.elmo-casque.com/airborn/424-ecran-incolore-et-bandeau-cuir-noir-airborn.html Firefox: 49,17 € TTC Chrome: 59,00 € TTC The ratio is 1.2 (20%). I must be tax. Do you use geolocation? Link to comment Share on other sites More sharing options...
_AlexG_ Posted January 20, 2016 Author Share Posted January 20, 2016 Different prices for 2 different browsers... Incredible... I do not particularly use geolocation: I have only one language and one currency. The problem is you see "TTC" for the 2 prices, instead of "HT" for the first one. Mystery... If you try to buy the first one (HT), is tax added before the payment ? Thank's four your help ! Link to comment Share on other sites More sharing options...
tuk66 Posted January 21, 2016 Share Posted January 21, 2016 I didn't sign up or something similar. Just opened that page and saw 2 different prices. Here is the checkout summary: Firefox:Total produits TTC : 49,17 €Frais de port 5,00 €Total 54,17 €Chrome:Total produits TTC : 59,00 €Total frais de port (TTC) 6,00 €TOTAL 65,00 € Link to comment Share on other sites More sharing options...
_AlexG_ Posted January 21, 2016 Author Share Posted January 21, 2016 It's so strange... Here is the product configuration : I have checked the "promotion“ tab (to see if some rules could disturb), but I have nothing there. Furthermore, some people in my country see different prices, like you. We can maybe deduce that the problem is not location ? But I don't know where the problem could be. Maybe in database ? Link to comment Share on other sites More sharing options...
tuk66 Posted January 21, 2016 Share Posted January 21, 2016 I don't think so. Imagine, I have two browsers in my computer and every browser shows different prices. I haven't seen it. Link to comment Share on other sites More sharing options...
_AlexG_ Posted February 15, 2016 Author Share Posted February 15, 2016 (edited) Hi ! The bug is still there. I have contacted the theme team (Prestabrain), but no answer at this time. Here are 2 screens. True prices : Wrong prices : Even the price displayed on the left sidebar is wrong. Can we conclude that the full price calculation is wrong on the 2nd screen ? If yes, where is the price calculated in Prestashop files ? Thank's a lot Alex Edited February 15, 2016 by _AlexG_ (see edit history) Link to comment Share on other sites More sharing options...
godlo Posted June 25, 2018 Share Posted June 25, 2018 @_alexg_ have you solved? Link to comment Share on other sites More sharing options...
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