JiriHladik Posted January 5, 2016 Share Posted January 5, 2016 Hello I would like to ask if anybody had the same problem or if anybody has a solution. When I log in to my back office, most of the pages I wanna visit then can't keep me logged in, ask me to login in again and when I do and fill my data to the form, it just shows me blank page then. I can't use like 90% of things in back office, including actualizing the modules and changing the merch, so it keeps me completely paralyzed. Any suggestions? Thank you very much! Link to comment Share on other sites More sharing options...
Simonas Invertus Posted January 6, 2016 Share Posted January 6, 2016 Does the same happens in all browsers/computers or only in one? Link to comment Share on other sites More sharing options...
JiriHladik Posted January 7, 2016 Author Share Posted January 7, 2016 Hi, I didnt try different computers, but 3 different browsers and deleting all cache etc. as well... Does the same happens in all browsers/computers or only in one? Link to comment Share on other sites More sharing options...
Simonas Invertus Posted January 7, 2016 Share Posted January 7, 2016 Do you have enabled SSL? Link to comment Share on other sites More sharing options...
JiriHladik Posted January 7, 2016 Author Share Posted January 7, 2016 thanks again, still no change, the SSL settings is ok and no other web causes trouble Do you have enabled SSL? Link to comment Share on other sites More sharing options...
Simonas Invertus Posted January 8, 2016 Share Posted January 8, 2016 Prestashop has a strange bug related to SSL. Where is no problem in frontOffice but in backOffice happens something similar to what you described. I do not know the right solution but the one that worked for my client was: go to backOffice on http instead of https. Link to comment Share on other sites More sharing options...
JiriHladik Posted January 9, 2016 Author Share Posted January 9, 2016 thank you very much, still no change... tried on another PC as well... I will gladly give you my login information if you would be such a good guy and take a quick look at it for me, I would appreciate it very very much. Odds are you got much more chances to repair it than me. If you would be so nice you can just msg me at [email protected] for the login informations Prestashop has a strange bug related to SSL. Where is no problem in frontOffice but in backOffice happens something similar to what you described. I do not know the right solution but the one that worked for my client was: go to backOffice on http instead of https. Link to comment Share on other sites More sharing options...
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