idea Fashion Posted January 5, 2016 Share Posted January 5, 2016 Hi, So my is that when I try to login in front office or create a new account the page just refreshes and nothing happens. I have searched the internet for solving this problem but it seems that nothing helps. site: ideafashion.ro Please HELP Thank you Link to comment Share on other sites More sharing options...
vekia Posted January 5, 2016 Share Posted January 5, 2016 please enable shop - it is disabled now. case needs inspection Link to comment Share on other sites More sharing options...
idea Fashion Posted January 5, 2016 Author Share Posted January 5, 2016 Sorry !!! I have enabled the shop Link to comment Share on other sites More sharing options...
vekia Posted January 5, 2016 Share Posted January 5, 2016 have you changed somethnig to authentication.tpl file ? Link to comment Share on other sites More sharing options...
idea Fashion Posted January 6, 2016 Author Share Posted January 6, 2016 No, I didn't change anything in authentification.tpl file. Link to comment Share on other sites More sharing options...
Kaprylo Posted January 6, 2016 Share Posted January 6, 2016 Hade the same problem for 6 days now. This started after 1 january. I have been looking everywhere for a solution. This is really frustrating. Link to comment Share on other sites More sharing options...
El Patron Posted January 6, 2016 Share Posted January 6, 2016 we saw this same issue (1 is not valid email address) in another topic, the community member found that their PHP on hosting had been updated to higher level, when they returned to lower PHP version the problem was resolved. I apologize as I don't remember what PHP version caused issue nor which PHP version they fell back to. http://screencast.com/t/NHqkiTio9 Link to comment Share on other sites More sharing options...
idea Fashion Posted January 6, 2016 Author Share Posted January 6, 2016 Thank you El Patron ! So now what can I do to solve this problem? Link to comment Share on other sites More sharing options...
El Patron Posted January 6, 2016 Share Posted January 6, 2016 I'd start by determining what version of PHP you are using. back office-->advanced parms-->configuration information here ps will report the php version among other things... post php version here for community review... Link to comment Share on other sites More sharing options...
idea Fashion Posted January 6, 2016 Author Share Posted January 6, 2016 My PHP version is 5.6.14 Link to comment Share on other sites More sharing options...
El Patron Posted January 6, 2016 Share Posted January 6, 2016 (edited) Form hosting control panel or via question to hosting company configure php 5.5.x, the other community member if I remember correctly was also having issue with 5.6... Edited January 6, 2016 by El Patron (see edit history) Link to comment Share on other sites More sharing options...
idea Fashion Posted January 6, 2016 Author Share Posted January 6, 2016 Thank you El Patron . I will do that and post here if the problem is fixed or not. Link to comment Share on other sites More sharing options...
vekia Posted January 6, 2016 Share Posted January 6, 2016 related topic: https://www.prestashop.com/forums/topic/490686-hi-prestashop-1613-runs-with-php-56/ 1 Link to comment Share on other sites More sharing options...
idea Fashion Posted January 6, 2016 Author Share Posted January 6, 2016 So...insted of downgrading my php version from 5.6 to 5.5 I upgraded to php7. Seems like the problem has been solved. Has anyone had any problem with php7 ? I' m not sure if I should let it at 7 or go for 5.5 !!! Thank you again for your help!!! Link to comment Share on other sites More sharing options...
vekia Posted January 6, 2016 Share Posted January 6, 2016 prestashop 1.6 definitely doesnt work with php 7.0 you will have a lot of errors with validate function because this class is based on syntax deprecated in php7.0 Link to comment Share on other sites More sharing options...
idea Fashion Posted January 6, 2016 Author Share Posted January 6, 2016 Ok then....5.5 it is Thank you again ! 1 Link to comment Share on other sites More sharing options...
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