doodlebug Posted January 1, 2016 Share Posted January 1, 2016 (edited) I've been doing a lot of work oh my prestahop install and finally set it going live as a subfolder with a redirect. Initially I had a rewrite so it appeared to be in the base folder but I found the my account links didn't work. Turns out it wasn't the redirect. I have tried removing that, disabling seo friendly url, disable overrides, disable non prestashop modules, and in most cases the entire website won't load in those conditions. Cleared cache and cookies, manually disabled my newer non-prestashop mods. Tried enabling Apache's MultiViews option. Even using the default theme doesn't fix it. Then after trying several things instead of a blank page it shows a 404 error. Using the default theme a page does not exist error appears in my cpanel log for my-account page. Wishlist currently loads a blank page. It's running version 1.6.1.3 with 256 memory. Any help would be appreciated. Edit: since my account isn't working I tried creating an account on the cart page to see what it would do: TECHNICAL ERROR: unable to save account Details: Error thrown: [object Object] Text status: error Tried it in chrome and myaccount pulled a 500 error. Edited January 4, 2016 by doodlebug (see edit history) Link to comment Share on other sites More sharing options...
El Patron Posted January 1, 2016 Share Posted January 1, 2016 when you receive 500/blank page, enable ps debug mode to get underlying php error https://www.prestashop.com/forums/topic/224525-how-to-turn-on-error-reporting-for-debug-information-blank-page-500-internal-server-error/ Link to comment Share on other sites More sharing options...
doodlebug Posted January 1, 2016 Author Share Posted January 1, 2016 (edited) Thank you, I tried that earlier but didn't understand it. It seems to just give a report of everything and I couldn't see any errors. Edited January 4, 2016 by doodlebug (see edit history) Link to comment Share on other sites More sharing options...
vekia Posted January 1, 2016 Share Posted January 1, 2016 do you see something above this ? or all what you see is this? Link to comment Share on other sites More sharing options...
doodlebug Posted January 1, 2016 Author Share Posted January 1, 2016 (edited) That's the very top, it has more below it but not above. I see now though El Patron's link refers to something different. I had done the debug earlier. The my account still gives 404 with that on. Wishlist gives: Warning: parse_ur Unable to parse URL in /shop/classes/Dispatcher.php on line 757Parse error: syntax error, unexpected T_PAAMAYIM_NEKUDOTAYIM in shop/controllers/front/AuthController.php on line 364 Edited January 4, 2016 by doodlebug (see edit history) Link to comment Share on other sites More sharing options...
vekia Posted January 2, 2016 Share Posted January 2, 2016 T_PAAMAYIM_NEKUDOTAYIM this means that your php on your hosting is OUTDATED probably, if so - it's dangerous from security point of view what PHP verison you've got on your host? Link to comment Share on other sites More sharing options...
doodlebug Posted January 2, 2016 Author Share Posted January 2, 2016 It shows 5.2.17 which I didn't believe because it also showed I had 64mb of memory and I had 256. To get the memory to show in prestashop I had to add the phpini file. However I just checked phpinfo and it says the same. I use webhostingbuzz and had asked them to upgrade the php version a few months back. I'll have to contact them again. Link to comment Share on other sites More sharing options...
doodlebug Posted January 2, 2016 Author Share Posted January 2, 2016 (edited) Well I feel sheepish. The host changed the php version before, but I recently upgraded to a faster server and that must be the problem. They updated the php version again and all features appear to be working fine. Thank you for your help. Edited January 2, 2016 by digitaldoodlebug (see edit history) Link to comment Share on other sites More sharing options...
vekia Posted January 4, 2016 Share Posted January 4, 2016 great, thank you for confirmation that it is okay in my opinion prestashop should be based on host with php at least 5.3 (not on 5.2 as system requirements says) 1 Link to comment Share on other sites More sharing options...
kidcarshop Posted January 28, 2016 Share Posted January 28, 2016 had same problem here, updated to php 7.0 that was problem, so now back on 5.4 .... Link to comment Share on other sites More sharing options...
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