Total Bill Is Twofold In The Table

[yvesima]

Hello

We don't really what happend (certainly an 503 error) but a customer  account show an amount paid as 2 times the amount paid really paid.

He paid with credit card 65€ and the account shows 130€

 

Is it possible to modify this amount in the sql table?

 

Thanks for your help

 

 

 

 

[tuk66]

Yes, it is.

[yvesima]

Hello

thanks for this reply

In what table can i modify this?

 is there a risk with tables or related records

 

Thanks 

[vekia]

Hello

thanks for this reply

In what table can i modify this?

 is there a risk with tables or related records

 

Thanks 

 

but are you sure that it's a case of wrong entry in database? maybe it is a case of theme

what amount you see in back office? on order details page?

[yvesima]

Hello and thank you for this answer
I think that there has been an error 503 when the payment or a problem with an old cart stored cookies. PrestaShop has generated the wrong amount dan sla factuure because a product has become out of stock .
The command in the backoffice shows an amount paid of € 74.24 which is the amount paid by the customer, but when you look in the customer record in the Back Office the amount paid is double is € 144.48

 

I find this value in the table " orders" in the field total_paid_real

It appears that all other information seems correct

 

Thank for your help

 

 

 

I find this value in the table " orders" in the field total_paIt appears that all other information is correct