sshare Posted December 28, 2015 Share Posted December 28, 2015 (edited) Hi Everyone, I'm getting the dreaded "TECHNICAL ERROR: unable to load form. Details: Error thrown: [object Object] Text status: parsererror" error when trying to create an account on my new shop. I've gone through many existing threads and tried the solutions, only to find it that it has something to do with friendly URL being turned on. Has anyone run into the above error with Friendly URLs activated? When I deactivate it I can create an account fine, but with it, it's impossible. Any help is highly appreciated. Edited December 31, 2015 by sshare (see edit history) Link to comment Share on other sites More sharing options...
tuk66 Posted December 29, 2015 Share Posted December 29, 2015 It needs debugging right in your shop. This issue is caused by a fatal error during AJAX call. Link to comment Share on other sites More sharing options...
vekia Posted December 31, 2015 Share Posted December 31, 2015 Hi Everyone, I'm getting the dreaded "TECHNICAL ERROR: unable to load form. Details: Error thrown: [object Object] Text status: parsererror" error when trying to create an account on my new shop. I've gone through many existing threads and tried the solutions, only to find it that it has something to do with friendly URL being turned on. Has anyone run into the above error with Friendly URLs activated? When I deactivate it I can create an account fine, but with it, it's impossible. Any help is highly appreciated. and what tuk66 said means, that it will be great if you will share url to shop ;-) Link to comment Share on other sites More sharing options...
sshare Posted December 31, 2015 Author Share Posted December 31, 2015 (edited) Thank you both for the replies guys highly appreciated. I managed to find what it was and thought I would share just in case someone else runs into the same issue. I had a temporary index.html file uploaded to the root from before and my server defaults to index.html instead of the index.php file for the Presta installation, once I remove the file it all works fine. Hope it can save someone the headache, have marked as solved. Edited December 31, 2015 by sshare (see edit history) Link to comment Share on other sites More sharing options...
vekia Posted January 2, 2016 Share Posted January 2, 2016 yeah, i received recently similar question on my ticket service and the problem was the same :-) Link to comment Share on other sites More sharing options...
summitgraphics Posted January 7, 2016 Share Posted January 7, 2016 Change to the latest PHP version. I went to 5.6 and solved the issue Link to comment Share on other sites More sharing options...
Pyssou Posted March 6, 2017 Share Posted March 6, 2017 Hello all, How about the solution of this issue ?! I have the same issue expect that : - The issue is only on dev version - The dev and the prod are on the same server (same version of PHP) Any help please ?! Thanks Link to comment Share on other sites More sharing options...
usimportco Posted August 17, 2018 Share Posted August 17, 2018 In my case the problem was after enable SSL the form to sign in, I changed the url HTTP to HTTPS because the original form url start with http:// (TECHNICAL ERROR: unable to load form. Details: Error thrown: [object Object] Text status: error) Console chrome results Failed to load https://www.example.com/index.php?rand=1534482814684: Response to preflight request doesn't pass access control check: No 'Access-Control-Allow-Origin' header is present on the requested resource. Origin 'http://www.example.com' is therefore not allowed access. Remember when you activate in prestashop the SSL certificate review all code, images and links to starts https for pass all errors Link to comment Share on other sites More sharing options...
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