Problem With Languages

[Basicdog]

My shop has 2 languages, german and french (www.basicdog.ch). Default language is german. When I choose "french" on my website, then the shop moves to the french language correctly. When hovering over the links with the mouse, the links shows correct url's (fr) but when clicking on a link, the shop moves back to german... It drives me mad.... I can't find the source of the problem. I've passed hours of searching in the forum and on internet. Please help.

[El Patron]

Hi, that is frustrating...

 

try this, back office-->localization-->localization-->

 

where it has 'set language by browser' set to 'no' and save.

 

re-test and see if you still have issue...

[Basicdog]

Hello, thanks for your reply. Unfortunately not working. (I've emptied the cache and reset htaccess after modification.)

Edited December 22, 2015 by Basicdog (see edit history)

[El Patron]

can you provide front office url?  you can edit the post later to delete it.

[Basicdog]

The shop url is : www.basicdog.ch

 

I've modified to have french language as default language.

(problem stays the same, german doesn't works out...)

 

Thanks.

[El Patron]

to eliminate 3rd party module/override

 

in back office-->adv parms-->performance

 

Here you can disable 3rd party module and/or overrides.  Disable these two, click clear cache top right of same screen and re-test to see if issue persists.

 

This works in native feature so we have to assume it's either you have installed (module) or custom change or possible issue with .htaccess, try regenerate this, search on how to do so.

 

Hoping for good news.

[Basicdog]

I disabled the 2 modules, cleared the cache and regenerated .htaccess

 

Still not working

[El Patron]

can you describe your hosting package, package name, if linux /windows etc...

 

and what is full ps version, I have seen many posts similar to this so maybe I can search and find someone that resolved.