Error While Installing Prestashop Under Godaddy Cpanel

[Feststreet]

Hi,

 

While installing PrestaShop v1.6.1.3 under godaddy cpanel i got below error 

 

Kindly help as im not that  much technically sound.

 

Technical error:
Error: A database query has failed. Is the entered database information correct? Does the account have available disk space?

type = mysql
host = localhost
database = i1724721_ps2
username = i1724721_ps2
password = **HIDDEN**

Technical information:
method = query

errstr = SELECT `id_employee` FROM `ps_employee` WHERE `active`='1' ORDER BY `id_employee` ASC LIMIT 1
MYSQL ERROR 1146: Table 'i1724721_ps2.ps_employee' doesn't exist


End of report.

[tuk66]

What tables are installed in the i1724721_ps2 database. there should be almost 300 tables.

 

"ps_employee doesn't exist" means that some tables are not created.

[Feststreet]

Thanks for your response.

 

We believe we know that as the error speaks.

 

We request you to guide us with the steps regarding how to create table in mysql in godaddy as there is nothing precisely mention.

[johnrobertson]

I had a different problem with similar symptoms, trying to follow password reset instructions here:
PrestaShop 1.4.x-1.6.x. How to reset admin panel details - Template Monster Help

I cut-and-pasted this query, but it the tables with names down the side of my myphpadmin screen begin plml_employee not ps_employee. Changing both references of my cut-and-past text did the job.

Like you, I'm no great expert but if you have access to a set of control buttons on your server, one of them might read "phpAdmin". Click on that, open the database that includes Prestashop on your server, and have a look for names ending _employee or similar on the left hand side of the screen.

I hope that someone better at this stuff than me can correct me if I'm wrong
 

UPDATE `ps_employee` SET `passwd` = MD5('EGbvvetrMAhxyUupKday1VTuGG2RDywT08QxaqQKnyEfrWw1HzZoP6YPnewpassword123')  WHERE `ps_employee`.`id_employee` = 1;