puffdade Posted December 11, 2015 Share Posted December 11, 2015 I run a very busy online shop plus physical store stock and sales are linked up quite nicely with presta monsters ROKPOS in fact I couldnt be more pleased with the current set up its taken a couple of years to iron out small issues but its more than workable and as long as I keep replenishing stock it rarely fails. However Im yet to find a suitable method for our wholesale side we supply upwards of 20 other shops some have accounts and account spending limits, (I have to physically manage this) Im still' after all this time unsure if A, im doing this right or B, there is a better way or even a correct way I should be doing this. So Im looking for ideas Heres what I have done and my process I set up a group called RESELLERS I installed a module called PAYMENT BY INVOICE I manually put on the invoices back office new order click name etc etc (no facility in Presta to defer payments for customer to do themselves) I change status to AWAITING BANK WIRE PAYMENT and use payment method PAYMENT BY INVOICE we pack the order and change status to PREPARATION IN PROGRESS once the courier collects we change status to SHIPPED Now this is where is all starts to get messy Customer makes payment, i use the add payment function tell Presta they paid cash bank wire etc and change status accordingly PAID BY CASH, PAID BY BANK TRANSFER etc and then mark with a custom status COMPLETE this serves a couple of purposes one I know its been shipped and paid and 2 complete means exactly that nothing else needs to be done with this transaction. What if the customer over or underpays how does Presta track this do I have to keep a record or does Presta take care and use it on the next payment as I dont see this, how do you guys deal with this ? Presta touches on b2b it has a few handy and important functions but seems to lack some of the required stuff like customer statements running open balances how do you guys deal with all this as I cant seem to find a solution. sorry about the long post anyone run similar to me and have working solutions is there a dedicated b2b module that handles open balances (money owing) statements etc Any ideas would be handy Paul Link to comment Share on other sites More sharing options...
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