Not Receiving Order Confirmation Email From The Website Prestashop

[developer_smith]

Hi,

 

I am facing an issue and need your assistance. I am not receiving order confirmation email after successful payment. When a customer place an order then he is getting confirmation email but as an admin i am not getting email. I am receiving payment notification from sisow but no notification from website. I checked email configurations and send a test email and its working fine. I don't know where i am making mistake. I need your help. Please suggest me to make it working. 

Its really very urgent.

Waiting for your response.

 

Thanks & Regards

Developer Smith

Edited December 11, 2015 by developer_smith (see edit history)

[skulasinghe]

Hi did you manage to figure this out. I have the same problem

thanks