nycbicycleshop Posted March 24, 2010 Share Posted March 24, 2010 Hi everybodyI have problem with transferring the database and the main PrestaShop files, from my old hosting to my new hosting godaddy.First I installed the prestaShop to my new hosting for try and next the create the database everything work perfect.But The store is empty smileNow second step I tried the export the old database with mysql and tried the import to new database to my new mysql but I got error.After I tried to backup the database from the old one and transfer to new database with restore it with changing the name it worked. After i tried the copy prestashop files to my new hosting directory with over-right all the files it copied. But when i open the web site all my categories okey but i can’t go subcategories it say not found and no pictures and when I enter my admin account I can’t login it say invalid Email or password.I tried the put old hosting account username and password still not worked.After i tried the PrestaShop installation to over the old files.I put the install folder to old files directory and I tried the install it but it say the database is already in there you have to create new database or changed the prefix. I think my main problem is Prestashop not communication with database some database names, usernames and passwords.My questions are1.When I created the new database on the new hosting account I have to use the same username and the password from the old database?(I have problem with this because my old username is to long and its not fit the space to new mysql. and the password it say one uppercase old one is everything is lowercase)2.First I have to copy the all files to new hosting and after created the database and installed the prestashop?I messed up everthing, please somebody explain what are the steps?THANKS Link to comment Share on other sites More sharing options...
EarlMax Posted April 14, 2010 Share Posted April 14, 2010 I would also like to know this Link to comment Share on other sites More sharing options...
rocky Posted April 14, 2010 Share Posted April 14, 2010 Just copy all the files and database from one server to the other, then edit config/settings.inc.php and update the database details and the base URI if necessary. Link to comment Share on other sites More sharing options...
The Flower King Posted April 16, 2010 Share Posted April 16, 2010 Just copy all the files and database from one server to the other, then edit config/settings.inc.php and update the database details and the base URI if necessary. It doesn't work. I try to login in admin section but i can't.Maybe it's something with the cookies or with the cookie key or cookie iv.There must be something that can be done to make it work but i don't seem to get the point.Any help would be much apreciated. Link to comment Share on other sites More sharing options...
EarlMax Posted April 16, 2010 Share Posted April 16, 2010 I have moved my domain with a perfect service from Vidahost in the UK,. they even moved my files and help install the prestashop and the connection to the SQL was done too Link to comment Share on other sites More sharing options...
The Flower King Posted April 16, 2010 Share Posted April 16, 2010 Yes, but this is not the answer. Link to comment Share on other sites More sharing options...
alexlextar Posted June 21, 2010 Share Posted June 21, 2010 I have the exact same problem!I downloaded the whole install of PS and uploaded onto the new server. The same done with database. Made a phpmyadmin backup and reimported back.But, I still can't login to the new install, using THE SAME PASSWORD! I tried also setting up a local MAMP server, and still the same problem!How can I fix this? I absolutely need to transfer the website. Link to comment Share on other sites More sharing options...
rocky Posted June 21, 2010 Share Posted June 21, 2010 Make sure that the COOKIE_KEY in config/settings.inc.php is the same one you used when you created the password. Link to comment Share on other sites More sharing options...
alexlextar Posted June 22, 2010 Share Posted June 22, 2010 Yes it is the same.The problem is that I got no errors when I try to login, it just redirects back to the login screen. The user is recognized but I can't access the backend interface. Tried with 3 servers, got the same error. Link to comment Share on other sites More sharing options...
rocky Posted June 22, 2010 Share Posted June 22, 2010 What version of PHP is installed on those servers? Some versions are known to have authentication issues. You can also check that you are using the right password by doing an MD5 of your cookie key and password (COOKIE_KEYpassword) and then compare it to the MD5 hash in the ps_employee table. If they match, then you are using the right password and you'll know that it is a configuration issue. Link to comment Share on other sites More sharing options...
alexlextar Posted June 25, 2010 Share Posted June 25, 2010 I tried MD5 check and the password match with the one inserted in the table! So i think is a configuration error!PHP Version 5.2.10 Link to comment Share on other sites More sharing options...
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