annshan Posted December 2, 2015 Share Posted December 2, 2015 (edited) Hello I have got ssl certificate for my website and enabled it in preferences>> general setting I have braintree module but customers cant process using paypal saying that the website does not have ssl certificate in braintree it shows like this Unfortunately, at least one issue is preventing you from using Braintree. Please fix the issue and reload this page. PHP cURL extension must be enabled on your server PHP xmlwriter extension must be enabled on your server PHP SimpleXML extension must be enabled on your server PHP openssl extension must be enabled on your server PHP dom extension must be enabled on your server PHP hash extension must be enabled on your server Warning: Using Paypal on Live mode requires an SSL certificate. Your server must run PHP 5.2.1 or greater Your must sign-up for Braintree and configure your account settings in the module (publishable key, secret key...etc.) and please reply asap Edited December 3, 2015 by annshan (see edit history) Link to comment Share on other sites More sharing options...
bellini13 Posted December 2, 2015 Share Posted December 2, 2015 So it appears you are using Prestashop Cloud, correct? You have a custom domain and an SSL certificate configured in the PS Cloud admin. However as we discussed, you have not configured Prestashop back office to Enable the use of SSL. In the back office Preferences > General page, there is the field "Enable SSL", and next to it is a link "Please click here to check if your shop supports HTTPS". If SSL was properly installed and enabled, you would not see that link, instead you would see a Yes/No slider with the option Yes selected. The Braintree module is telling you that if you want to use the Paypal feature, that SSL must be enabled. So 1) You need to either get SSL enabled 2) Stop using the Paypal feature and the warning message will go away So questions that you have not yet addressed 1) When you log into your back office, are you using HTTP or HTTPS. You fail to show that in your screen shot 2) What happens exactly when you click on the "Please click here to check if your shop supports HTTPS" link? Why not include a screen shot of that? 3) Have you contacted Prestashop Cloud support to confirm that your custom domain and SSL certificate are installed and working properly? 1 Link to comment Share on other sites More sharing options...
annshan Posted December 2, 2015 Author Share Posted December 2, 2015 (edited) Thanks for your reply Please find attached screen shots I contacted presta and ssl is enabled but still customer cant pay through paypal Please help Edited December 3, 2015 by annshan (see edit history) Link to comment Share on other sites More sharing options...
bellini13 Posted December 2, 2015 Share Posted December 2, 2015 Have you enabled the Paypal option in your Braintree account? If so, then you will need to contact Braintree support for this issue 1 Link to comment Share on other sites More sharing options...
annshan Posted December 3, 2015 Author Share Posted December 3, 2015 Yes I have and contacted braintree will take 48 hours to for the support teamjust waiting Link to comment Share on other sites More sharing options...
annshan Posted December 4, 2015 Author Share Posted December 4, 2015 Worked thanks a lot Link to comment Share on other sites More sharing options...
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