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Prestashop 1.6.1.1 Error: There Are No Carriers That Deliver To The Address You Selected


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I have only our delivery vehicles or collect from shop

 

I have tested with a product over my threshold of 300.00 and it comes up correct with the free delivery in the carrier options.

 

it also shows the collect from store one

 

if I put in the product less than the threshold, it shows no carriers and the error:  there are no carriers ........

 

I am a newbie to Prestashop and as such I purchased the manual.

 

followed this precisely and have been back and forth trying to figure out why?

 

I am willing to alter 'coding' but would like some firm source.

 

I have wasted hours trying to sort this out just to get my cart working,

 

I cant sell until I do, and customers are ringing all the time as they cant finish the transaction because it wont go any further on

 

the order

 

 I have upgraded to 1.6.1.3

 

Thanks in advance.

Edited by G6PWS (see edit history)
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