Valerio M Posted November 27, 2015 Share Posted November 27, 2015 Hi guys, My shop is really slow and i've these errors in errol log file: [27-Nov-2015 10:20:24 Europe/Amsterdam] PHP Fatal error: Maximum execution time of 30 seconds exceeded in /home/lecobott/public_html/tools/smarty/sysplugins/smarty_internal_cacheresource_file.php on line 196 What can i do please? Thanks! Bye Link to comment Share on other sites More sharing options...
NemoPS Posted November 27, 2015 Share Posted November 27, 2015 Simply increase it using php.ini. If it's more already, check fcgi's time limit, it might be that as well Link to comment Share on other sites More sharing options...
Valerio M Posted November 27, 2015 Author Share Posted November 27, 2015 Simply increase it using php.ini. If it's more already, check fcgi's time limit, it might be that as well Hi Nemo! php.ini ==> where is? How to modify? Link to comment Share on other sites More sharing options...
NemoPS Posted November 27, 2015 Share Posted November 27, 2015 Should be in your root. If not, as your hosting to put it there and/or increase the time themselves Link to comment Share on other sites More sharing options...
Valerio M Posted November 27, 2015 Author Share Posted November 27, 2015 Should be in your root. If not, as your hosting to put it there and/or increase the time themselves mmm... no, there is not in the root! ok, i'll contact my hosting. But how i need to do that? Is not this synonymous of slow site ?! Link to comment Share on other sites More sharing options...
Valerio M Posted November 27, 2015 Author Share Posted November 27, 2015 Hi, The developer of my theme told me that maybe is a problem of the native module: productscategory How can i fix it please ? Thanks. Link to comment Share on other sites More sharing options...
NemoPS Posted November 28, 2015 Share Posted November 28, 2015 You can easily find it out. Disable the module and see if the page loads. If it does, then yeah it's causing the issue, otherwise it's something else Link to comment Share on other sites More sharing options...
Valerio M Posted December 3, 2015 Author Share Posted December 3, 2015 You can easily find it out. Disable the module and see if the page loads. If it does, then yeah it's causing the issue, otherwise it's something else I can not understand, since the problem does not always offers ... When it presents, however, the site is just blocked. How can I identify the problem? Link to comment Share on other sites More sharing options...
NemoPS Posted December 4, 2015 Share Posted December 4, 2015 Just by doing as I said. Keep the module disabled and see if it happens. If it does, it's not the module. You might want to try this as well: http://nemops.com/faster-prestashop-back-office-modules-themes-ads/#.VmFeynbnvmg Link to comment Share on other sites More sharing options...
Valerio M Posted December 10, 2015 Author Share Posted December 10, 2015 Hi Nemo1, it would seem that with that deactivated module, the shop goes better. How to fix the module productscategory ? Link to comment Share on other sites More sharing options...
Casper_O Posted January 29, 2018 Share Posted January 29, 2018 (edited) I know its a few year ago you talked about this, but i just had the same issue on a few stores. It seems like it dont affect smaller stores, but as soon you hit +1000 products and a good amount of categories, you hit the wall. Any chance any of you had found a solution ? Edit: acually i just tested on a smaller site, same issue - and its on a other server setup. increase the max Execution time is not the real solution, a simple task like this should not take up 30 secounds to execute. Edited January 29, 2018 by Casper_O More info (see edit history) Link to comment Share on other sites More sharing options...
Casper_O Posted January 29, 2018 Share Posted January 29, 2018 I did some more fiddle with our stores, since after i disabled "Productscategory" I found out it also failed at our frontpage and on product pages it just failed at the next "related products" module, in our case a "other products from same manufactor" module. My conclusion is, that the wishlish module is making the problems. It was the only thing in the hook, that was next to be outputted in what i could see. After I disabled the module, it seems to run fine. I can't make the store fail again. Question is if this is a theme fault or a module fault. Link to comment Share on other sites More sharing options...
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