Ako Posted November 26, 2015 Share Posted November 26, 2015 Hi, The coupon input field tends to disappear at our checkout (borstahusenclothing.com). It flashes for an instance of a second and then disappears. Like some module or something else hides the object. The coupon input field is always available the first time a user visits our check out, but quite frequently it starts to disappear the second time they visit our page.To me it feels like something with cache and cookies but if I read online there are others which has talked about the paypal module being the bad guy. However it hasn't helped when I've tried those fixes. Workaround is always to ask the user to use another browser. I've encountered the problem on Chrome and Firefox. It's not linked to the user account since I can have the problem on computer A with chrome but not on B with the same browser. I'm a bit desperate here and hope that someone has encountered this problem and know why it happens. 1 Link to comment Share on other sites More sharing options...
Freakpyromaniacs Posted November 30, 2015 Share Posted November 30, 2015 Hi, The coupon input field tends to disappear at our checkout (borstahusenclothing.com). It flashes for an instance of a second and then disappears. Like some module or something else hides the object. The coupon input field is always available the first time a user visits our check out, but quite frequently it starts to disappear the second time they visit our page. To me it feels like something with cache and cookies but if I read online there are others which has talked about the paypal module being the bad guy. However it hasn't helped when I've tried those fixes. Workaround is always to ask the user to use another browser. I've encountered the problem on Chrome and Firefox. It's not linked to the user account since I can have the problem on computer A with chrome but not on B with the same browser. I'm a bit desperate here and hope that someone has encountered this problem and know why it happens. Same problem here. Prestashop 1.6.1 PayPal installed Link to comment Share on other sites More sharing options...
Fred Fournier Posted March 28, 2017 Share Posted March 28, 2017 Same problem here, two years after... Link to comment Share on other sites More sharing options...
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