Teapot_Callum Posted November 19, 2015 Share Posted November 19, 2015 When creating a refund for a single item on an order that has multiple, prestashop has decided to refund the full amount and on the credit slip it shows all the products on the order. We generated a partial refund for 2x Henri armchairs (£335 each) and the credit slip amount in the BO shows £670, which is correct. However when we download the PDF, it shows the other product, Cecile stool as being refunded also, and the credit note total shows £868.00. Another Credit slip has generated OK (we think because this was refunding all products on the order anyway). 2.Another issue is that when we are refunding a quantity of 2 units (or more) the calculation isn’t correct at the bottom. I’ve replicated this on our 1.6.1.0 site and it doesn’t have this issue. When the refund is generated as is, the credit note does come out at £198.00. Also is it possible to add notes on the credit slip field, like we can on invoices? This way when we download the credit slip table, we can see notes against the actual credit. Link to comment Share on other sites More sharing options...
tuk66 Posted November 23, 2015 Share Posted November 23, 2015 For me, working with credit slips is like magic (sometimes). Unfortunately, credit slips still have problems: https://www.prestashop.com/forums/topic/398872-inaccurate-credit-slip-in-16011/https://www.prestashop.com/forums/topic/429621-inaccurate-credit-slip-in-16014/https://www.prestashop.com/forums/topic/469142-inaccurate-credit-slip-in-1611/ Link to comment Share on other sites More sharing options...
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