manivannanba Posted November 19, 2015 Share Posted November 19, 2015 hi, We have developed an ecommerce website using prestashop v 1.6.1.0. Currently we have configured payment gateway created by ourselves . On Paymnet failure from payment gateway it send an payment failure email along wiht order confimation email. I am likely want to avoid order confirmation email on payment failure. Just want to send only payment error (Failure) message / I have tried configuring my statues on prestashop ... order -> status to proper email message. But still it is getting order confirmation email along with the payment failed messge. Kindly help me to resolve the issues Thanks Link to comment Share on other sites More sharing options...
leopinzon Posted December 13, 2016 Share Posted December 13, 2016 I have the same Issue, any ideas?? Link to comment Share on other sites More sharing options...
bellini13 Posted December 13, 2016 Share Posted December 13, 2016 are you creating a new order even though payment is failing? Link to comment Share on other sites More sharing options...
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