[Solved]Featured / viewed / new products / in the same categories block don't work

[Guest]

Hi all,

I need some help with my shop’s problem.I don’t know how to do it. please help me.

Please visit my website ([Fake website - Moderated by Patric] ) and click any shoes on each page,you will find the coming up page is blank and the categories on the left don’t show.

Example: [Fake website - Moderated by Patric]/footwear/5315-dolce-a-gabbana-shoes.html (I find any link with "footwear" in it get the same problem)

It happens on the Featured products viewed products new products and in the same categories block.

The problem came up when I was uploading products by csv file.Please help me .Thank you.

[rocky]

There is a Javascript error on your product page. See here for how to fix it.

Also, I'm not sure whether the Prestashop team would be happy about you modifying the Prestashop logo to be your shop's logo. I think you should come up with your own logo that better matches your theme.

[Guest]

Thank you rocky.
you are a time saver and I will replace the logo with mine.Thank you.

[Guest]

Problem not solved yet.
Page is blank and categories dosen't show when click the products on Featured / viewed / new products / in the same categories block:
http://cctvroot.com/apparel/8642-juicy-suits-women.html


I need help.

[rocky]

It appears you have a PHP error after the following line:

<!-- vincenthsy 15-10-2009 -->

You should check your errorlog to see what the PHP error is, or temporarily change 'display_errors' to 'on' in config/config.inc.php and post the error message here.

[Guest]

Hi Rocky,

Thank you very much。

The error page says:

"Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 46 bytes) in /home/agan/public_html/classes/Product.php on line 1945"

http://cctvroot.com/apparel/8642-juicy-suits-women.html

I saw the product.php in classes foler,I am not a php programmer.

What do you suggest next? Thank you.

[rocky]

That's odd. For some reason, that product is using too much memory. I've tried some of your other products and they worked fine. Is there anything unusual about that product? Does it have many attributes or features?

I noticed that you've got the "In the same category" module installed on the product page. Perhaps that module is loading too many products. Try uninstalling that module and see whether the page loads. Also, there is a bug in that module that is causing a Javascript error on your site. See my post here for the fix.

[Guest]

Hi Rocky,

I uninstalled "in the same categories" and it seems work fine.

I am going to send a pair of shoes or others to you for your patience and great help once my business get better.

[tze paul]

I just tried installing Products Category v1.2.1 on my Prestashop v1.2.5 installation and it worked perfectly without any Javascript errors, so I'm not sure why it isn't working for you. I had a look at at productcategory.js and for some reason, the variables are defined with a pc_ prefix, but there is no pc_ prefix when the variable is referenced on line 7. Perhaps if you change line 7 to the following it will work:

   $('#productscategory_scroll_right').css('cursor', position + pc_serialScrollNbImagesDisplayed == pc_serialScrollNbImages ? 'default' : 'pointer').fadeTo(500, position + pc_serialScrollNbImagesDisplayed == pc_serialScrollNbImages ? 0.2 : 1);

It still not work after added pc_prefix.

[rocky]

There must be a Javascript error on your page that is preventing the scrolling from working. In IE, check whether it says "Done, with errors" in the bottom-left corner. It is does, post the error here.