shevett Posted November 10, 2015 Share Posted November 10, 2015 Hi everyone. I've been asked by a friend / customer / associate to help out with their Prestashop. They had a site developed by a third party that has moved on, and in the last few days their site has stopped processing PlugnPlay transactions. The error is: "PlugnPay.com returned a malformed response, aborted." Obviously not a very helpful answer. The site is hosted at hostgator, so our access is limited, but here's what I've dug into so far. * the apache error logs (such that I can see) show nothing amiss, no errors, no messages. * there WAS a problem with loading a curl module (the php.ini had 'phpcurl.dll' which doesn't make a lot of sense on a Linux box. I changed that in php.ini, re-uploaded it (to use the .so), and the error seems to have stopped (can't fdigure out if cpanel lets me actually restart apache. Still learning this): [09-Nov-2015 20:52:23] PHP Warning: PHP Startup: Unable to load dynamic library '/usr/local/lib/php/extensions/no-debug-non-zts-20060613/php_curl.dll' - /usr/local/lib/php/extensions/no-debug-non-zts-20060613/php_curl.dll: cannot open shared object file: No such file or directory in Unknown on line 0 I am not screamingly familiar with PrestaShop or Hostgator's cpanel installation, so any advice would be happily accepted. I'm also assuming I'm changing hte correct php.ini file - here's what I see via FTP: 150 Accepted data connection drwx--x--x 12 REDACTED REDACTED 4096 Nov 9 20:46 . drwx--x--x 12 REDACTED REDACTED 4096 Nov 9 20:46 .. -rw-r--r-- 1 0 0 0 Dec 15 2014 .RevClean -rw-r--r-- 1 REDACTED REDACTED 18 Feb 21 2013 .bash_logout -rw-r--r-- 1 REDACTED REDACTED 176 Feb 21 2013 .bash_profile -rw-r--r-- 1 REDACTED REDACTED 124 Feb 21 2013 .bashrc -rw------- 1 REDACTED REDACTED 24 Jul 17 2013 .contactemail drwx------ 6 REDACTED REDACTED 4096 Nov 9 21:02 .cpanel -rw-r--r-- 1 REDACTED REDACTED 500 Feb 27 2012 .emacs -rw------- 1 REDACTED REDACTED 16 Nov 7 02:21 .ftpquota -rw-r--r-- 1 REDACTED REDACTED 126 Jul 17 2013 .gemrc -rw-r--r-- 1 REDACTED REDACTED 136 May 9 2014 .htaccess drwxr-x--- 2 REDACTED 99 4096 Jul 17 2013 .htpasswds -rw-r--r-- 1 REDACTED REDACTED 121 Jul 8 2013 .kshrc -rw------- 1 REDACTED REDACTED 12 Nov 9 20:46 .lastlogin drwxr----- 3 REDACTED REDACTED 4096 Aug 28 2013 .pki drwx------ 2 REDACTED REDACTED 4096 Aug 28 2013 .trash lrwxrwxrwx 1 REDACTED REDACTED 33 Jul 17 2013 access-logs -> /usr/local/apache/domlogs/REDACTED drwxr-x--- 2 REDACTED 12 4096 Nov 25 2014 etc drwxr-x--x 8 REDACTED REDACTED 4096 Oct 3 2014 mail -rw-r--r-- 1 REDACTED REDACTED 39136 Nov 7 12:50 php.ini -rw-r--r-- 1 REDACTED REDACTED 39091 Sep 24 2013 php.ini-phpup-1399655676 drwxr-x--- 3 REDACTED REDACTED 4096 Aug 29 2013 public_ftp drwxr-x--- 4 REDACTED 99 4096 Nov 9 21:10 public_html drwxr-xr-x 6 REDACTED REDACTED 4096 Nov 1 17:28 ssl drwxr-xr-x 8 REDACTED REDACTED 4096 Sep 30 2013 tmp lrwxrwxrwx 1 REDACTED REDACTED 11 Jul 17 2013 www -> public_html This is where I'm changing php.ini, and using that log link to see anyting going into the server. (I'm sort of boggled there's no long term 'error' logs - that's what I'd expect to use to debug, but... Any suggestions would be highly welcome.... -d Link to comment Share on other sites More sharing options...
tuk66 Posted November 16, 2015 Share Posted November 16, 2015 Post your php.ini. You are probably trying to load the php_curl.dll library. Link to comment Share on other sites More sharing options...
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