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"unauthorized" message on 2checkout API


lauramos

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Hello everyone. 

I am trying to use the 2checkout api payment module for prestashop. I have installed it successfully, but when trying to make a purchase,in the credit card information form, i hit the purchase button and get a "300 unauthorized error". 

On my 2checkout account I can see this  "you are successfully making tokenization calls, but you are not making any authorization calls to the API service". 

The support team at 2checkout said it might be some conflict between some other module and the 2checkout api but i am only using the default modules that come with the default free theme from prestashop. 

Has anyone else had this problem and how could you fix it??

 

Thanks for your help 

 

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