Product pricing tax problem

[NormanMa]

Good evening, 

 

I was so happy that I finally got the store completely set up and now wanted to start adding products, 

but I see a massive problem here and I don't know what to do...:

 

 

 

the tax looks like not being calculated 

It shows me the net price twice!

 

Tax settings seem to be correct as it is displaying the gross price, online:

 

 

So I gues all amounts I am entering are net ...

 

Now, the biggest, massive issue is the invoicing and payment of order: 

 

 

As you can see, the net amount was charged in this test order!

 

This order was placed with an UK address. I have set up German VAT to be used in Europe. Both UK and Germany are in the EU, so tax is due.

 

I really don't know what to do ... Please help me check all necessary settings one by one. 

 

I really do not know how to continue.... it's so messed up :/ 

 

I would appreciate any help as I really don't know how to continue. I spent so many hours and days on the store and now that everything is done and I want to add products, I get in this massive trouble ((

Edited November 10, 2015 by NormanMa (see edit history)

[NormanMa]

OMG I was able to solve this. It was a really stupid thing actually. 

Prestashop did put the UK in the non-EU countries zone and I was using UK as default country and first test order came through with uk too. 

I am so happy now.     

 

however, I suggest to generally check the default zones countries are set to because I downloaded the most recent prestashop and they did not put the following countries in the "Europe" zone: United Kingom, Croatia, San Marino. These 3 were located in "Europe Non EU".

OK Croatia is now in the EU since a long time, but UK was one of the first countries in the EU that is why I did not even check that. stupid me.