suewright Posted November 6, 2015 Share Posted November 6, 2015 (edited) I am currently moving my shop to a new host server. The current shop is still live on the old server for the time being. my mission is to set up a dummy of my shop on the new server, make some changes and then move the domain name over when I am ready to go live. I have copied all my files across to the new site. I have copied my database and installed in the new site I have altered for the time being the ULR in SQL table However I cannot get into the dummy back office this is where it sits http://s599412251.websitehome.co.uk/knoticalbutnice/admin9550/ and what I get is either a blank white screen or the back office on a white background with no theme. I have turned on error reporting and this is what is thrown up Notice: Constant __PS_BASE_URI__ already defined in/homepages/3/d599412247/htdocs/knoticalbutnice/config/config.inc.php on line 123 I am not a programmer and have limited IT knowledge so any pointer or help in plain english would be lovely, thank you Edited November 6, 2015 by suewright (see edit history) Link to comment Share on other sites More sharing options...
bellini13 Posted November 6, 2015 Share Posted November 6, 2015 have you tried to remove the .htaccess file in the knoticalbutnice folder? Link to comment Share on other sites More sharing options...
suewright Posted November 6, 2015 Author Share Posted November 6, 2015 (edited) have you tried to remove the .htaccess file in the knoticalbutnice folder? deleted .htaccess Have followed to the letter the instructions in the prestashop doc for moving onto a new server. error messages have gone but still only getting white screen with the writing on see attached Edited November 6, 2015 by suewright (see edit history) Link to comment Share on other sites More sharing options...
DigitalTitan Posted November 6, 2015 Share Posted November 6, 2015 I had a similar issue when moving my site to a local instance. What I did was going to Preferences --> Images --> REGENERATE THUMBNAILS. This may be an issue since you can't really see the images. But I clicked on your link, and it seems that you have a problem with the location and the path it is using. You wouldn't happen to be moving from a Linux to Windows environment or vice versa? The big clue for me is the error on the top of the page: Warning: mysqli::mysqli(): (HY000/2002): No such file or directory in /homepages/3/d599412247/htdocs/knoticalbutnice/modules/wpintops/wpintops.php on line 139 Maybe the module didn't make it over. I'm not quite sure, but hopefully this helped? Rob Link to comment Share on other sites More sharing options...
suewright Posted November 7, 2015 Author Share Posted November 7, 2015 thank you - i moving from a linux server to a linux server The above mentioned module made it over Have regenerated thumbnails - No difference! these are lines 138 - 142 of wpintops.php Does this relate to the word press blog? Link to comment Share on other sites More sharing options...
pedepot Posted November 7, 2015 Share Posted November 7, 2015 Hi, Long time ago, I remember that this issue happened to me and nothing changed after I made all the settings you did so far. Your host does not see your files, for example http://s599412251.websitehome.co.uk/themes/default-bootstrap/cache/v_28_5ea0ea1730ec20a33731325ac8889061_all.css doesn't work. Please reset your cache. Go to Admin > Advanced parameters > Performance and select the option "Force compilation" . I hope it help! Link to comment Share on other sites More sharing options...
Simonas Invertus Posted November 11, 2015 Share Posted November 11, 2015 Notice: Constant __PS_BASE_URI__ already defined in/homepages/3/d599412247/htdocs/knoticalbutnice/config/config.inc.php on line 123 Not sure if you already solve your problem. But the original problem I think was that after moving you did not change base uri which is in config.inc.php Link to comment Share on other sites More sharing options...
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