MarMis Posted November 4, 2015 Share Posted November 4, 2015 I have just updated my website (1-click update) from 1.6.0.14 to 1.6.1.2 But now I can't access anything. I get a complet white screen after entering admin details. Help, what do I need to do as I can't reach anything at all?! Thanks Link to comment Share on other sites More sharing options...
El Patron Posted November 4, 2015 Share Posted November 4, 2015 Hi, please enable PrestaShop debug mode: https://www.prestashop.com/forums/topic/224525-how-to-turn-on-error-reporting-for-debug-information-blank-page-500-internal-server-error/ 1 Link to comment Share on other sites More sharing options...
MarMis Posted November 5, 2015 Author Share Posted November 5, 2015 Great this worked .....for a part. I can go into my backoffice again. But when I take my shop from maintenance. The website is completely blanc. How can I read what is going there? www.oopsee.co.nz Thanks Link to comment Share on other sites More sharing options...
El Patron Posted November 5, 2015 Share Posted November 5, 2015 did you leave on debug mode? when I visit i see server error...so not all blank if debug enabled and no message, then check error log (php) from hosting control panel. chin up.. Link to comment Share on other sites More sharing options...
MarMis Posted November 5, 2015 Author Share Posted November 5, 2015 What I have done: 1) Upgrade shop from 1.6.0.14 to 1.6.1.2 2) Changed defines.inc.php from false into true to find out what was wrong with my inlog page 3) solve problem to change the modules/inixframe/InixModule.php from "protected" into "public" (so I could log into backoffice again) 4) Then noticed that the frontoffice was not working so gave up and wanted to go back with "rollback" 5) All working finec, except there was a big picture from the prestashop bird in my top left and I couldn't get to the controlbuttons So I tried to rollover again to 1.6.1.2 6) But..... Still have a blanc screen on my webpage. and it makes no difference if I change the defines.inc.php Thanks for your assistance Link to comment Share on other sites More sharing options...
El Patron Posted November 5, 2015 Share Posted November 5, 2015 remember to check you php error log on hosting, not all errors will be displayed don front or back office... for step 5, should you go there again, clear browser cache... good luck! Link to comment Share on other sites More sharing options...
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