mohuapolley Posted November 2, 2015 Share Posted November 2, 2015 Hello, I have changed my prestashop server and the domain as mentioned here http://doc.prestashop.com/display/PS16/System+Administrator+Guide#SystemAdministratorGuide-MovingPrestaShop now when I tried to login to my prestashop admin section, its showing me the message There is one error. The Employee does not exist, or the password provided is incorrect.Can any one plz help me with the issue? I am running out of time Link to comment Share on other sites More sharing options...
musicmaster Posted November 2, 2015 Share Posted November 2, 2015 Did you really copy the settings.inc.php from the old server and only change its database settings? Link to comment Share on other sites More sharing options...
mohuapolley Posted November 2, 2015 Author Share Posted November 2, 2015 prestadev321, I did update the database details in new server, database name, user, password etc. Link to comment Share on other sites More sharing options...
mohuapolley Posted November 2, 2015 Author Share Posted November 2, 2015 musicmaster, yes, I did follow the instruction as mentioned in the prestashop link. Link to comment Share on other sites More sharing options...
jetx Posted November 15, 2015 Share Posted November 15, 2015 Pity nobody answered that knew how to solve this and it's like 2 weeks old. Still for the sake of anyone else best you just follow Vekia's tutorial here, it's actually really easy. https://mypresta.eu/en/art/tips-and-tricks/a-better-way-to-restore-prestashop-admin-password.html Link to comment Share on other sites More sharing options...
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