fmoreira86 Posted October 29, 2015 Share Posted October 29, 2015 Hello! Using 1.6.1.2. When someone pays with Paypal module, when I check the order as "In progress" I get the this order "paid twice". This breaks all the statistics about received payments. When someone uses COD the payment is marked as paid thrice automatically. Also this breaks all possible statistics about paid orders... Thank you! Link to comment Share on other sites More sharing options...
nuno.note Posted October 31, 2015 Share Posted October 31, 2015 This is not a problem in orders - states you must remove this option 1 Link to comment Share on other sites More sharing options...
bellini13 Posted October 31, 2015 Share Posted October 31, 2015 When someone uses COD the payment is marked as paid thrice automatically. Can you provide a screen shot so it is clear what you are referring to? This is not a problem in orders - states you must remove this option Can you be more specific about what you are referring to? I am not aware of a "feature" that would cause payments be to marked as received more than once Link to comment Share on other sites More sharing options...
El Patron Posted October 31, 2015 Share Posted October 31, 2015 try this: back office-->advanced parms-->performance. disable overrides test you can also disable 3rd party modules, but overrides is most likely to causes issue like this, i.e. some feature you installed on your previous version that is doing 'something'. lol and there is always job offers....fingers crossed you get it sorted..... Link to comment Share on other sites More sharing options...
fmoreira86 Posted November 2, 2015 Author Share Posted November 2, 2015 I'm going to try that! try this: back office-->advanced parms-->performance. disable overrides test you can also disable 3rd party modules, but overrides is most likely to causes issue like this, i.e. some feature you installed on your previous version that is doing 'something'. lol and there is always job offers....fingers crossed you get it sorted..... Link to comment Share on other sites More sharing options...
fmoreira86 Posted November 6, 2015 Author Share Posted November 6, 2015 Is there any way to remove the duplicated and triplicated payments without messing directly with the database? Link to comment Share on other sites More sharing options...
fmoreira86 Posted November 13, 2015 Author Share Posted November 13, 2015 Ok, I disabled all non native modules and all overrides. Same result. I have invoices set as DISABLED. I set it to enable and tested again with CASH ON DELIVERY. It only marked as paid once! BUT as soon as I manually changed the status to "In progress" or "Delivered" it marked the order as paid again. I used the default theme... so I'm running out of ideas... try this: back office-->advanced parms-->performance. disable overrides test you can also disable 3rd party modules, but overrides is most likely to causes issue like this, i.e. some feature you installed on your previous version that is doing 'something'. lol and there is always job offers....fingers crossed you get it sorted..... Link to comment Share on other sites More sharing options...
tuk66 Posted November 16, 2015 Share Posted November 16, 2015 Can you try another original payment method (Bank wire or Payments by check)? Link to comment Share on other sites More sharing options...
fmoreira86 Posted November 16, 2015 Author Share Posted November 16, 2015 Hi! This happens with paypal and cod, so original payment methods. With Bankwire everything seems to work fine. Can you try another original payment method (Bank wire or Payments by check)? Link to comment Share on other sites More sharing options...
tuk66 Posted November 16, 2015 Share Posted November 16, 2015 Do you use overrides? How does look the database in order* tables? Link to comment Share on other sites More sharing options...
fmoreira86 Posted November 16, 2015 Author Share Posted November 16, 2015 I disabled overrides and non native modules. Same behaviour. When you ask "how does it look" what do you mean? The table structure? Thanks! Do you use overrides? How does look the database in order* tables? Link to comment Share on other sites More sharing options...
sasorobic Posted November 16, 2015 Share Posted November 16, 2015 i ahve the same issue, worked great befor update to latest version hope there will be a fix soon Link to comment Share on other sites More sharing options...
tuk66 Posted November 17, 2015 Share Posted November 17, 2015 I meant data, records in relevant tables. Database records have to be right and you can compare records for the "right" and "wrong" orders to see appropriate difference. Link to comment Share on other sites More sharing options...
fmoreira86 Posted November 17, 2015 Author Share Posted November 17, 2015 Hi! I've to check that. In any case it won't be easy because I don't know what I am actually looking for. Link to comment Share on other sites More sharing options...
sasorobic Posted November 22, 2015 Share Posted November 22, 2015 Oh i found a solution , i had waiting for shipping and delivered both marked as "mark as paid" so it gave 2x payment, after disabling this for awaiting shipment, it works ok hope it helps Link to comment Share on other sites More sharing options...
fmoreira86 Posted November 22, 2015 Author Share Posted November 22, 2015 Hi! Not really a "solution". It is supposed to work fine with various status set as "mark as paid". If you do a clean install you will see that this come like that out of the box... Oh i found a solution , i had waiting for shipping and delivered both marked as "mark as paid" so it gave 2x payment, after disabling this for awaiting shipment, it works ok hope it helps Link to comment Share on other sites More sharing options...
fmoreira86 Posted December 5, 2015 Author Share Posted December 5, 2015 This is still present on 1.6.1.3 Link to comment Share on other sites More sharing options...
bellini13 Posted December 5, 2015 Share Posted December 5, 2015 don't expect issues be to fixed unless a forge ticket is created, and the issue can be reproduced by Prestashop dev Link to comment Share on other sites More sharing options...
tuk66 Posted December 7, 2015 Share Posted December 7, 2015 This is still present on 1.6.1.3 So it isn't in 1.6.1.3, but just in your shop. Every shop is different and something is wrong in your one. Link to comment Share on other sites More sharing options...
othreed Posted January 31, 2016 Share Posted January 31, 2016 Did anyone figure out what the problem of double and tripple payment marking is?I have this problem with bank wirePresta 1.6.1.4thanks for any enlightment Link to comment Share on other sites More sharing options...
ElienPhilips Posted February 16, 2016 Share Posted February 16, 2016 I have the same issue with pay.nl electronic payment (prestashop cloud) anybody with fix? Thanks! Link to comment Share on other sites More sharing options...
zod Posted February 22, 2016 Share Posted February 22, 2016 This bug should be related to this: https://github.com/PrestaShop/PrestaShop/commit/bd51e5fec28d2c5b2860bdbdf45e565c127474c3 Link to comment Share on other sites More sharing options...
fmoreira86 Posted February 22, 2016 Author Share Posted February 22, 2016 Hi! Though I upgraded to 1.6.1.4 it seems that classes/order/Order.php did not change in my install. I manually copied Order.php from github to my local installation and it generated an 500 error due to some missing class. After some digging I found that it was because of /classes/PaymentModule.php I also copied it and everything seems fine. No more duplicates. However this copy breaks my PDFs saying "No Payment" at Payment Method. Can someone point me the correct way to fix this? I rolled everything back. Thanks This bug should be related to this: https://github.com/PrestaShop/PrestaShop/commit/bd51e5fec28d2c5b2860bdbdf45e565c127474c3 Link to comment Share on other sites More sharing options...
whitelord Posted March 30, 2016 Share Posted March 30, 2016 It seems that this issue is more related to statuses rather than payments, please check my answer in:https://www.prestashop.com/forums/topic/281273-warning-a2-paid-instead-of-a-in-order-page/ Hope this helps to solve your issue Cheers!Marius Link to comment Share on other sites More sharing options...
tony_mik Posted January 23, 2018 Share Posted January 23, 2018 (edited) On 10/31/2015 at 2:54 PM, nuno.note said: This is not a problem in orders - states you must remove this option Thank you #nuno.note; this solved my problem. For anybody else having trouble with payment registering multiple times use this solution: Go in Admin -> Order -> Statuses and check for the Default order status (usually "Processing") and untick the mark as paid option. Worked for me Edited January 23, 2018 by tony_mik add info (see edit history) Link to comment Share on other sites More sharing options...
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