imaction_mo Posted October 21, 2015 Share Posted October 21, 2015 (edited) I have been running a shop with PS 1.6. (current version1.6.1.1) and deafult-bootstrap for more then 16 months now.. Never had any problem with account creation. But today, a future customer just tells me she can't create an account on my shop from the front office. I immediatly tried to create one and I could not. I filled all the items, clicked on the submit button... and nothing happened. It just cleared off all the informations and went back to the account creation page... I immediatly tried to create a customer via the back office. It all went OK. Any idea? Thanks in advance for helping me Edited October 21, 2015 by imaction_mo (see edit history) Link to comment Share on other sites More sharing options...
imaction_mo Posted October 21, 2015 Author Share Posted October 21, 2015 I just compared the 2 files "authentification.tpl" (the one on my home server and the one on the distant server) . They are 100% similar. Any idea? Link to comment Share on other sites More sharing options...
tuk66 Posted October 21, 2015 Share Posted October 21, 2015 Can we see it? What URL? Link to comment Share on other sites More sharing options...
imaction_mo Posted October 21, 2015 Author Share Posted October 21, 2015 (edited) Hi Thanks for your reply We have installed a new presta without changing anything it's demo1.imanews.fr When you'll try to register in front office, you'll see all is OK but when you click submit, a 1 is coming in email field and you're not registered Thanks for your help. P.S the server team is having a close look on the server, trying to undersatnd too what is going on Edited October 21, 2015 by imaction_mo (see edit history) Link to comment Share on other sites More sharing options...
imaction_mo Posted October 21, 2015 Author Share Posted October 21, 2015 So we have the probleme both on our site and on new installation... Can the problem be on server-side? and What can it be? Link to comment Share on other sites More sharing options...
tuk66 Posted October 21, 2015 Share Posted October 21, 2015 It works for me. Link to comment Share on other sites More sharing options...
imaction_mo Posted October 21, 2015 Author Share Posted October 21, 2015 You mean you could subscribe? Link to comment Share on other sites More sharing options...
tuk66 Posted October 21, 2015 Share Posted October 21, 2015 Yes, as Test Test. Link to comment Share on other sites More sharing options...
imaction_mo Posted October 21, 2015 Author Share Posted October 21, 2015 I see you.. Thank you for helping and supporting me The problem so is NOT with my shop or my instal... It definitely is on the server side.... Now the" technical" answer The server team had changed from PHP5.5 to PHP5.6 without letting me know... and BOOOM. They just decided to go back to PHP5.5 and all is OK. We are going to tell it to the fench prestashop team Link to comment Share on other sites More sharing options...
.png.022b5452a8f28f552bc9430097a16da2.png)
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now