kramforsligan Posted October 18, 2015 Share Posted October 18, 2015 Hello! I hope that someone can help me with my problems with upgrade from 1.5.5.0 When I start the 1-click upgrade this error message comes up, Analyzing the situation...Shop deactivated. Now downloading... (this can take a while) Download complete. Now extracting... [Ajax / Server Error for action unzip] textStatus: "error " errorThrown:"Service Unavailable " jqXHR: " I have some problems with bugs on this version and want to upgrade to 1.5.6.3 as first step, later to a 1.6.x when I have check my payments moduls that they work with late 1.6.x versions.. Hope that any kind can help me Thanks /Magnus www.kramforsligan.com/shop Link to comment Share on other sites More sharing options...
bellini13 Posted October 19, 2015 Share Posted October 19, 2015 How long does the process run before this error occurs? You could have a restriction on long running processes and the server is killing it Link to comment Share on other sites More sharing options...
kramforsligan Posted October 19, 2015 Author Share Posted October 19, 2015 Hello! Thanks for your replay! It takes maybee 40-60s then do this error message come up.. Did talk with the ftp provider / host and they did say that their server did have 50s something..?? I'll guess that this maybee is the problem?? What can i do? mneed to make a manuell update? Thanks! Link to comment Share on other sites More sharing options...
kramforsligan Posted October 19, 2015 Author Share Posted October 19, 2015 This did the support write to my about the server.. Francis: Was there any specific error you are receiving ? you: Download complete. Now extracting... [Ajax / Server Error for action unzip] textStatus: "error " errorThrown:"Service Unavailable " jqXHR: you: Maybee there is a problem at prestashop but wanted to hear with you first what i can do with the ftp server if that is the case.. Francis: Please give me a moment while I check into your domain / account you: Thx Francis: no worries, upon checking - there is no issues that may relate to the ftp server as it is working fine at the moment - one thing that may cause the problem is the execution time set by our servers to 50 secs. What you can do is to reach with prestashop support on what alternatives you can do if the server has only execution time of 50 secs to make the update successfull What can I do?? Thx Link to comment Share on other sites More sharing options...
bellini13 Posted October 24, 2015 Share Posted October 24, 2015 You can ask them to increase the max timeout to something higher (even temporarily until the upgrade is complete). otherwise you would need to find another host to perform this upgrade on that does not have such a restriction Link to comment Share on other sites More sharing options...
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