tdr170 Posted October 14, 2015 Share Posted October 14, 2015 (edited) I had to change my email address and can not figure out how to change it here on the forum so that my notifications will be sent to the right address. The old one is completely deleted, any ideas. Thanks Edited October 16, 2015 by tdr170 (see edit history) Link to comment Share on other sites More sharing options...
tdr170 Posted October 16, 2015 Author Share Posted October 16, 2015 Really not even a look after 2 days ??????????????????????????????? Link to comment Share on other sites More sharing options...
deepee Posted November 12, 2015 Share Posted November 12, 2015 (edited) I have the same problem. It looks like that option has been removed from My Profile -> My Settings. I can see a password change option but no email address change. I registered on the forums years ago with an ISP specific email address I had for 10 years before changing last week. The email address is now defunct and I can't change to a new one. Now I'm unable to see notifications from threads I follow! Can a Mod have a look at this please? Thanks Edited November 12, 2015 by deepee (see edit history) Link to comment Share on other sites More sharing options...
deepee Posted November 12, 2015 Share Posted November 12, 2015 The same issue is mentioned in this forum thread and the news isn't good. https://www.prestashop.com/forums/topic/435346-how-to-change-email-adress-account/ Putting the last reply (French) into Google Translate we get:"As I said, this is not possible , not only because of the Cloud. I would to everyone when we are able to offer again your email address changes." Non committal but I suppose it means there's hope that something may be done.... 1 Link to comment Share on other sites More sharing options...
Dan1 Posted November 27, 2015 Share Posted November 27, 2015 I can't find a way to change my email. This forum is not intuitive to say the least. I can't even find a link to get into the control panel, I resort to looking for my old posts and click on my user name. Prestashop, you're not in the forum business are you? Why not just get a vbulletin license, surely you can afford it. This is very poor forum software and reflects badly on a company who's business is software. Link to comment Share on other sites More sharing options...
DeepVoid Posted December 19, 2015 Share Posted December 19, 2015 I have the same issue, need to change my profile email but can't find how. I can't believe it's impossible. Really, I'm speechless Link to comment Share on other sites More sharing options...
deepee Posted January 4, 2016 Share Posted January 4, 2016 No fix yet? Link to comment Share on other sites More sharing options...
Stefand Posted January 6, 2016 Share Posted January 6, 2016 Hello, I need to change it also. Not possible? Link to comment Share on other sites More sharing options...
tdr170 Posted January 7, 2016 Author Share Posted January 7, 2016 I called Prestashop and was told this has to be done internally by them, my main issue here is if you change your email do you loose all your likes and so on. Link to comment Share on other sites More sharing options...
deepee Posted January 13, 2016 Share Posted January 13, 2016 So do they say they can do it on request? Link to comment Share on other sites More sharing options...
Stefand Posted January 14, 2016 Share Posted January 14, 2016 They are working on it, I will quote from Twitter: "Hi we are making things easier to change your mail. Please be patient by the end of the week it'll be possible." Link to comment Share on other sites More sharing options...
tdr170 Posted January 21, 2016 Author Share Posted January 21, 2016 Well I guess they did not say the end of what week. 1 Link to comment Share on other sites More sharing options...
BeatsMe Posted April 25, 2017 Share Posted April 25, 2017 Ok, I know this is an old topic..... but, WHO do you get in contact with, via email, to make the change??? Link to comment Share on other sites More sharing options...
Antoine F Posted April 27, 2017 Share Posted April 27, 2017 Hello everyone,This thread should be helpful. Feel free to send me a private message. Link to comment Share on other sites More sharing options...
BeatsMe Posted April 27, 2017 Share Posted April 27, 2017 Thank you Antoine F I will give that a go. 1 Link to comment Share on other sites More sharing options...
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