samuraiparts Posted March 14, 2010 Share Posted March 14, 2010 Hello,I got a problem with adding pictures to products. I can't even add new language cause I need to upload an image.When I want to add an image to a product, i get a blank screen.When I look in my shop I can see that a image has been added to the product, but with a red cross.As I check the url to the image with ftp there are no files.The Chmod 777 rights are good, I set it as prestashop wiki it says.I even tried to set all directories and files chmod777 rights.It doesn't work. It is a fresh installed prestashop final release.As I create myself with photoshop the images, it works. But this is not as it supposed to be.My host has php5 support, mysql 5, perl support, CGI support, phpgd support.Anyone got an idea what the problem is? Link to comment Share on other sites More sharing options...
Burhan BVK Posted March 14, 2010 Share Posted March 14, 2010 Make sure the image format is correct, jpg or png, not psd. Link to comment Share on other sites More sharing options...
samuraiparts Posted March 15, 2010 Author Share Posted March 15, 2010 The pictures are jpg, low Kb, low resolution. Link to comment Share on other sites More sharing options...
Melinda Posted March 15, 2010 Share Posted March 15, 2010 maybe your images are too large for the hosting company's php.ini setting? Link to comment Share on other sites More sharing options...
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