laura.c Posted October 5, 2015 Share Posted October 5, 2015 Hi, after updating some core modules from BO ( use PShop 1.6.0.9 ) appeared some problems . clicking on the product showcase gives me a pop up white (attach image). if I go into detail product it opens a blank page . what can I do? Laura Link to comment Share on other sites More sharing options...
shiyas Posted October 5, 2015 Share Posted October 5, 2015 Website Url ? Link to comment Share on other sites More sharing options...
Anton_bcn Posted October 5, 2015 Share Posted October 5, 2015 enable debug in prestashop and enable php errors to see errors Link to comment Share on other sites More sharing options...
laura.c Posted October 5, 2015 Author Share Posted October 5, 2015 are not very familiar with PShop , however I checked the file and the defines.inc.php e _PS_MODE_DEV_ isif (!defined('_PS_MODE_DEV_'))define('_PS_MODE_DEV_', true); the site is gustolandia.eu Link to comment Share on other sites More sharing options...
Anton_bcn Posted October 5, 2015 Share Posted October 5, 2015 (edited) If this is steel blank. Do the next step, its show us log of php from you hosting provider enter to you control panel if you have an access and look fro php log errors or ask the support of you hosting Edited October 5, 2015 by Anton_bcn (see edit history) Link to comment Share on other sites More sharing options...
laura.c Posted October 5, 2015 Author Share Posted October 5, 2015 list error php log error.txt Link to comment Share on other sites More sharing options...
Anton_bcn Posted October 5, 2015 Share Posted October 5, 2015 (edited) [Mon Oct 05 07:31:04 2015] [error] [client 151.80.31.145:34297] - www.gustolandia.eu - AH01215: PHP Fatal error: Uncaught --> Smarty Compiler: Syntax error in template "/web/htdocs/www.gustolandia.eu/home/shop/themes/default-bootstrap/product.tpl" on line 160 "{ls='Proposto da:' mod='agilemultipleseller'}" - Unexpected "=", expected one of: "}" <-- : /web/htdocs/www.gustolandia.eu/home/shop/index.php edit /web/htdocs/www.gustolandia.eu/home/shop/themes/default-bootstrap/product.tpl on line 160 try to change {ls='Proposto da:' mod='agilemultipleseller'} to {l s='Proposto da:' mod:'agilemultipleseller'} try to recover original product.tpl and see if it will works if same 2. disable mod agilemultipleseller and if it will works without the mod send another err log here Put here you product.tpl file and new log err Btw i got a go, so can answer to you before a few hours... Edited October 5, 2015 by Anton_bcn (see edit history) Link to comment Share on other sites More sharing options...
laura.c Posted October 5, 2015 Author Share Posted October 5, 2015 new log error (I thank the aid. You're really kind) error.txt Link to comment Share on other sites More sharing options...
Anton_bcn Posted October 5, 2015 Share Posted October 5, 2015 (edited) There is the same error or you dont make those changes i tell you. Give me an ftp and admin acces by pm, i will help it will be more faster then we continue writing like this. Edited October 5, 2015 by Anton_bcn (see edit history) Link to comment Share on other sites More sharing options...
laura.c Posted October 5, 2015 Author Share Posted October 5, 2015 can you give me your email ? I send you the information access thanks Link to comment Share on other sites More sharing options...
Anton_bcn Posted October 5, 2015 Share Posted October 5, 2015 [email protected] Link to comment Share on other sites More sharing options...
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