saif421 Posted October 2, 2015 Share Posted October 2, 2015 (edited) My frontend is working fine but when I open my backend first of all it takes a lot of time to open. After opening It pop ups an error " TECHNICAL_ERRROR:[object:Object] " If I open any link like Catalog/Customer/Modules I get following error: " Bad SQL queryMySQL server has gone away" URL: cbseipprojects.com Edited October 11, 2015 by saif421 (see edit history) Link to comment Share on other sites More sharing options...
NemoPS Posted October 2, 2015 Share Posted October 2, 2015 Open up the browser console (f12 on chrome), tab to network and check for the entry that fires the alert. See its response (filter by "xhr" if you have trouble locating it) and take a screenshot.Also, turn on dev mode as my signature describes Link to comment Share on other sites More sharing options...
saif421 Posted October 3, 2015 Author Share Posted October 3, 2015 (edited) Open up the browser console (f12 on chrome), tab to network and check for the entry that fires the alert. See its response (filter by "xhr" if you have trouble locating it) and take a screenshot. Also, turn on dev mode as my signature describes Hello, I have turned on dev mode and when I am opening the backend I am getting [PrestaShopDatabaseException] MySQL server has gone away SELECT module FROM ps_tab_module_preference WHERE `id_tab` = 6 AND `id_employee` = 0 at line 607 in file classes/db/Db.php 601. WebserviceRequest::getInstance()->setError(500, ' '.$this->getMsgError().'. From '.(isset($dbg[3]['class']) ? $dbg[3]['class'] : '').'->'.$dbg[3]['function'].'() Query was : '.$sql, 97);602. }603. else if (_PS_DEBUG_SQL_ && $errno && !defined('PS_INSTALLATION_IN_PROGRESS'))604. {605. if ($sql)606. throw new PrestaShopDatabaseException($this->getMsgError().'<br /><br /><pre>'.$sql.'</pre>');607. throw new PrestaShopDatabaseException($this->getMsgError());608. }609. }610.611. /** Edited October 11, 2015 by saif421 (see edit history) Link to comment Share on other sites More sharing options...
NemoPS Posted October 5, 2015 Share Posted October 5, 2015 Hmmm just guessing here. You're running out of resources, apparently. You probably need more memory. Or, the tab is corrupted, and you can try repairing it with phpmyadmin Link to comment Share on other sites More sharing options...
saif421 Posted October 11, 2015 Author Share Posted October 11, 2015 Hmmm just guessing here. You're running out of resources, apparently. You probably need more memory. Or, the tab is corrupted, and you can try repairing it with phpmyadmin Yup you were right. Upgraded my hosting and things are working fine. Thanx Link to comment Share on other sites More sharing options...
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